Hotelbeds

Technical Account Manager

Hotelbeds

full-time

Posted on:

Location Type: Hybrid

Location: Buenos Aires • Argentina

Visit company website

Explore more

✨ AI Apply
Apply

Tech Stack

SQL

About the role

  • Work closely with direct sales to position and sell the company services and solutions to strategic customers
  • Maximize product distribution from a technical perspective
  • Act as the technical point of contact for strategic business partners
  • Proactively collaborate and communicate with external and internal customers to analyze information, business needs, and functional requirements
  • Lead all technical activities relating to key customer integrations only
  • Provide post-sales technical support and resolve customer cases
  • Verify KPIs targets are met at the highest quality
  • Analyze client performance and identify the optimization path moving forward
  • Develop scripts to automate, monitor, alert, and report on the production environment

Requirements

  • Bachelor's Degree in Computer Science, Information Systems, Industrial Engineering or similar
  • Proven Technical Account Manager Experience
  • Excellent communication skills, including the ability to produce usable, maintainable documentation and excellent presentation
  • Demonstrate problem-solving abilities and initiative
  • Knowledge of REST API, XML, JSON, and similar technologies
  • Experience working with Databases & SQL
  • Understanding of automation practices throughout the development, build, and deployment phases of the application life cycle
  • Experience/knowledge with build management and continuous integration tools
  • Experience in the Travel Industry is a plus
Benefits
  • Innovative, engaging and multicultural environment
  • Build strong and lasting business relationships and friendships from around the world
  • Develop your career locally or globally in beautiful working locations
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
REST APIXMLJSONDatabasesSQLautomation practicesbuild managementcontinuous integration
Soft Skills
communication skillsproblem-solving abilitiesinitiativecollaborationcustomer support
Certifications
Bachelor's Degree in Computer ScienceBachelor's Degree in Information SystemsBachelor's Degree in Industrial Engineering