Event Services Manager
Hotel Equities
full-time
Posted on:
Location Type: Office
Location: Myrtle Beach • South Carolina • United States
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Salary
💰 $50,000 per year
About the role
- Oversee the planning and execution of group blocks, catering events, and on-property guest experiences
- Serve as a primary liaison for group and event clients
- Ensure seamless communication and exceptional guest experiences
- Manage group room blocks from contract turnover through departure
- Prepare and distribute group resumes and event meetings for operational alignment
- Conduct post-event follow-up and gather client feedback
- Plan and execute non-wedding catering events from initial planning through on-site execution
- Guide clients on menus, beverage selections, and overall event logistics
- Identify opportunities to upsell catering events and ancillary experiences
- Drive revenue performance by ensuring contractual minimums are met or exceeded
- Curate bespoke event experiences that exceed guest expectations
Requirements
- Proven success in hotel or luxury hospitality event planning or operations
- Exceptional organizational, communication, and interpersonal skills
- Ability to manage multiple high-level events simultaneously with strong attention to detail
- Strong sales acumen with a passion for creating unforgettable guest experiences
- Guest-focused mindset with a commitment to “above and beyond” service
- Proficiency in event management systems and Microsoft Office (OPERA, Tripleseat, or similar systems preferred)
- Flexibility to work evenings, weekends, and holidays as business needs require
- Minimum of 2 years of experience in hotel catering, event services, or related hospitality roles
- Experience in a Forbes Travel Guide–rated property or comparable luxury environment strongly preferred
- Degree or certification in Hospitality Management or a related field is a plus, but not required
Benefits
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible spending account
- Life insurance
- Referral program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event planningcatering managementcontract managementrevenue performanceupsellingguest experience managementattention to detailhospitality operationsevent logisticspost-event follow-up
Soft Skills
organizational skillscommunication skillsinterpersonal skillssales acumenguest-focused mindsetflexibilityattention to detailclient relationship managementproblem-solvingteam collaboration
Certifications
degree in Hospitality Managementcertification in Hospitality Management