Hotel Equities

Sales Coordinator

Hotel Equities

full-time

Posted on:

Location Type: Office

Location: Bloomington • Minnesota • 🇺🇸 United States

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Salary

💰 $19 - $20 per hour

Job Level

Mid-LevelSenior

About the role

  • Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications
  • Provide support to the sales team in executing contracts, proposals, and correspondence
  • Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
  • Conduct site tours
  • Oversee and create social networking sites
  • Prepare and send out direct mail projects, sales packets and collateral
  • Provide assistance to the Director and/or Manager of Sales and Marketing
  • Effectively communicate and coordinate the guest’s request with other departments
  • Answer and Respond to incoming telephone calls
  • Oversee office equipment maintenance
  • Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room
  • Type Banquet Event Orders (BEO’s), route event orders to proper departments
  • Maintain the filing system
  • Maintain the trace System
  • Set up new files as needed
  • Maintain weekly Reader file
  • Responsible for spelling accuracy and professional appearance of correspondence
  • Produce weekly productivity reports for sales meetings
  • May be asked to take accurate minutes of all sales meetings
  • Perform other duties as assigned
  • Take every opportunity to amaze the guests
  • Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.

Requirements

  • High School diploma /Secondary qualification or equivalent
  • Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
  • Proficient in Microsoft Word, Excel and PowerPoint
  • Available to meet Guests and assist with welcome/check-in which may include week-ends
  • Basic administrative knowledge such as business letters and telephone etiquette
  • Extremely well organized and detail oriented
  • Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
  • Positive interaction with colleagues and guests
  • Excellent customer service skills are required
  • Self-motivated and ability to work with minimal supervision.
  • Must be able to sit at a desk for up to 8 hours per day
  • Must be able to lift up to 15 lbs occasionally
  • Requires manual dexterity to use and operate all necessary equipment
Benefits
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k)
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative dutiescustomer satisfactioncontract executionproposal writingsite toursBanquet Event Ordersfiling system maintenanceproductivity reportingtelephone etiquettemanual dexterity
Soft skills
organizationdetail orientedcommunication skillscustomer serviceself-motivatedpositive interactioncourteous mannerteam collaborationproblem-solvingtime management
Certifications
High School diplomaSecondary qualification