Senior Director, Business Operations

Hotel Engine

Senior Director of Business Operations at Engine leading strategic planning and cross-functional execution. Responsible for shaping priorities and ensuring efficient operations across the organization.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $225,000 - $275,000 per yearWebsite

About the role

Key responsibilities & impact

Own Engine's Operating Cadence: Design and run the company-wide planning rhythms (MBRs, QBRs, annual planning) that keep the business aligned. Transition reporting to async models so leadership meetings focus entirely on debates and decisions.
Drive Strategic Planning & Resource Allocation: Partner with Finance, People, and the ELT to translate company strategy into financial models, headcount plans, and clear enterprise goals.
Lead High-Stakes Execution: Serve as the DRI for cross-functional "big bets," ensuring the right resources are deployed against our hardest problems, from initial business case through delivery.
Provide Executive Visibility & Analytics: Drive objective visibility into initiative health. Build the dashboards, telemetry, and reporting pulses that give the ELT a real-time look at the business.
Serve as an ELT Operating Partner: Synthesize complex data across product, sales, and operations to identify misalignments, unblock bottlenecks, and enable rapid, well-informed executive decision-making.
Build the Centralized Ops Function: Scale a high-performing pool of Program Managers and Business Operators, allocating them dynamically to where the organization's friction points are highest.
Embed AI-Driven Efficiency: Champion an AI-first approach to operations. Automate the operating cadence and data collection where possible, ensuring the business gains operational leverage as it scales.

Requirements

What you’ll need

12+ years of experience in business operations, corporate strategy, program management or Chief of Staff roles—with a proven track record in a leadership capacity at a high-growth tech or SaaS company.
A Strategic Operator, Not a Process Imposer: You look at where the business needs to go, challenge assumptions with data, and build minimal structure that enables speed. You understand how to drive operational discipline without defaulting to heavy, rigid planning or dogmatic OKR frameworks.
Mastery of Scale: You've owned an annual planning process and cross-functional prioritization cadence at a company experiencing rapid organizational scale.
Thrives in High-Performance, Low-Consensus Environments: You excel in a blunt, direct, and high-standards culture. You actively prefer radical transparency, candor over comfort, and making the right call over achieving a consensus.
Persuasion Through Conviction: Exceptional executive presence. You can synthesize deep complexity into crisp narratives, debate constructively with the ELT, and earn trust through rigorous logic rather than just process design.
People Leader & Coach: Experience hiring, structuring, and developing high-performing, versatile teams of operators.
Extreme Comfort with Ambiguity: You thrive when priorities, structures, and systems are in motion simultaneously, creating order out of chaos without slowing teams down.

Benefits

Comp & perks

Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Benefits: Check out our full list at engine.com/culture.

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Hard Skills & Tools

Program ManagementFinancial ModelingOperational Cadence DesignDashboard DevelopmentAI-Driven Automation

Soft Skills

Executive PresenceRadical TransparencyPersuasion Through ConvictionAdaptability in AmbiguityConstructive Debate