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Hotel Engine

Principal Systems Architect

Hotel Engine

Principal Systems Architect at Engine managing the architecture of GTM platforms. Collaborating across teams to create metadata-driven systems that scale rapidly.

Posted 5/18/2026full-timeRemote • 🇺🇸 United StatesLead💰 $128,600 - $200,000 per yearWebsite

Tech Stack

Tools & technologies
AWSCloudKafkaSOAP

About the role

Key responsibilities & impact
  • Own the end-to-end architecture of the platforms that power how we go to market — Salesforce, Tray.io, Outreach, Slack, ZoomInfo, AWS Connect, and the integration fabric that connects them to Snowflake, our product stack, and our engineering systems.
  • Partner directly with Sales, Marketing, RevOps, Product, and Engineering to translate ambiguous business problems into durable, metadata-driven systems that scale faster than headcount.
  • Architect the middleware fabric that connects Salesforce to Outreach, ZoomInfo, Snowflake, Customer.io, AWS Connect, NetSuite, and dozens of GTM tools.
  • Serve as the technical translator between Business Systems and Engineering.
  • Architect Slack as the operational surface for GTM — automated pulse reports, deal alerts, approval workflows, case routing notifications, and incident response.
  • Own the systems-side of Engine's AI initiatives — AgentForce design patterns, prompt and data grounding strategies, MCP server architecture, and the orchestration patterns that let agents act on Salesforce, Snowflake, and product data safely.

Requirements

What you’ll need
  • 8+ years architecting Salesforce at scale — Sales Cloud, Service Cloud, Flow, Apex, LWC, Experience Cloud, and Data Cloud.
  • Deep, hands-on experience with Tray.io (or equivalent: Workato, Mulesoft, n8n) — including workflow design patterns, error handling, callable workflows, and high-volume orchestration across millions of records.
  • Production experience with Outreach architecture — triggers, sequences, plugins, ZoomInfo enrichment, and Salesforce sync.
  • Strong working knowledge of Slack as a platform — Block Kit, slash commands, event subscriptions, and Slack-native workflow design.
  • Proven experience integrating GTM systems with data warehouses (Snowflake), event streams (Kafka, webhooks), and product systems — REST/SOAP APIs, event-driven architecture, and idempotent design.

Benefits

Comp & perks
  • Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
  • Check out our full list at engine.com/culture.
  • Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SalesforceTray.ioOutreachSlackSnowflakeAWS ConnectMulesoftKafkaREST APIsSOAP APIs
Soft Skills
technical translationproblem solvingcollaborationcommunication