Senior AR Specialist

Hotel Engine

. Execute across both customer and supplier AR workstreams—including invoicing accuracy, cash application, supplier reconciliations, and collections follow-up—operating as an owner across both sides of the portfolio.

Posted 4/21/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $54,200 - $75,000 per yearWebsite

About the role

Key responsibilities & impact

Execute across both customer and supplier AR workstreams—including invoicing accuracy, cash application, supplier reconciliations, and collections follow-up—operating as an owner across both sides of the portfolio.
Monitor customer and supplier invoice data for anomalies, errors, and billing discrepancies—proactively, not reactively.
Own resolution outcomes, not just escalation. When an issue surfaces—drive it across teams (Engineering, Client Ops, BPO) until it is closed cleanly, with documentation on root cause and resolution.
Serve as AR’s operational voice in Product and Engineering conversations: surface data integrity issues, validate billing logic changes, and flag when new product flows create AR risk before launch.
Support month-end close activities including AR reconciliations, aging review, and bad debt input preparation for the Sr Manager.
QA the BPO agent workflow: review output quality, identify recurring errors, and escalate training gaps or process failures rather than working around them.
Support automation initiatives by mapping manual steps, identifying handoff points, and validating outputs post-implementation.

Requirements

What you’ll need

3–6 years of AR, billing operations, or accounting experience in a high-volume, transaction-heavy environment.
Hands-on experience with billing disputes, reconciliations, cash application, and collections execution across both portfolios.
Demonstrated ability to identify root causes, not just process symptoms—and a track record of driving issues to resolution rather than handing off and waiting.
Experience working alongside Engineering or Product on billing data, payment flows, or system fixes.
Strong analytical skills: comfortable working in spreadsheets and data tools to investigate discrepancies, track issue patterns, and support aging and reconciliation analysis.
Familiarity with BPO-managed workflows and the ability to QA agent output, flag errors constructively, and identify training or process gaps upstream.
NetSuite & Salesforce experience preferred. Comfort interfacing directly with customers and suppliers on complex billing or invoice matters.

Benefits

Comp & perks

Compensation: Competitive base pay tied to role and experience, with opportunities for bonuses, commissions, and equity.
Benefits: Check out our full list atengine.com/culture.
Environments for Success: Different roles have different needs in terms of the environments that drive success which is why we have a hybrid-hub model. Whether you are in one of our amazing offices or fully remote, we’ll make sure you have what you need to succeed.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivablebilling operationscash applicationcollections executionreconciliationsdata analysisissue resolutionautomation initiativesQA processesbilling disputes

Soft Skills

analytical skillsproblem-solvingcommunicationcollaborationattention to detailproactive mindsetdocumentationtraining identificationroot cause analysiscustomer interaction