Tech Stack
AWSAzureCloudGoogle Cloud PlatformMicroservicesSDLCSQLWordPress
About the role
- Act as the key communicator and scrum facilitator for assigned products and teams, aligning stakeholders and driving delivery
- Translate product vision & goals into actionable, testable user stories with acceptance criteria that include API/data flows, dependencies, and non-functional requirements such as performance, reliability, and security
- Own the backlog with Product Management, prioritize by customer value, technical dependencies, and strategy, and balance features, platform work, and tech debt from ideation to release
- Lead agile ceremonies (refinement, planning, daily stand-ups, reviews/retros) and remove impediments to maintain healthy team velocity
- Collaborate with engineering to scope and estimate work, define API contracts/integration points, align on Definition of Done, and partner with QA/DevOps on release readiness and observability
- Use data and experimentation (analytics/BI, basic SQL, A/B or phased rollouts) to validate hypotheses, measure outcomes (adoption, latency, error rates), and demonstrate value to the business and customers
- Research market/competitors/users to inform the roadmap, contribute to the technical product roadmap, and plan launches and iterations on time and on budget
- Facilitate UAT for technical features and ensure delivered solutions meet defined requirements and quality standards
- Serve as an SME on HostPapa’s customers, services, and marketplace, communicate updates and trade-offs to technical and non-technical audiences, and support product marketing as needed
- Build strong relationships with engineering, design, marketing, support, and sales, and coordinate cross-team dependencies (e.g., story mapping) in microservices/cloud environments
- Support other tasks or projects as assigned to meet team and business needs
Requirements
- Experienced Product Owner (SaaS) with a strong grasp of SDLC and Agile/Scrum (CSPO/PSPO a plus)
- Technically fluent: comfortable with APIs, data models, and system behavior; can read API specs and discuss logs/metrics; familiar with cloud (AWS/Azure/GCP) and CI/CD basics
- Able to translate complex technical concepts into clear language and write concise PRDs and acceptance criteria that include NFRs
- Data-aware: uses analytics/BI and basic SQL to set KPIs, validate outcomes, and drive decisions; practiced in JTBD discovery and facilitating UAT
- Proven collaborator with UX, engineering, and product marketing; effective with remote teams; Jira experience
- Web hosting/WordPress experience is a strong plus
- Excellent communication, analytical, and problem-solving skills