Own and grow our presence in forums and user-driven platforms - Develop and execute a strategy for participating in Reddit, Quora, niche forums and communities, and relevant Facebook Groups. Identify high-intent discussions, contribute value-driven insights, and ensure our brand is visible in the right conversations.
Create buzz in the right places - Proactively spot opportunities to join trending or relevant discussions. Seed thoughtful threads, ask smart questions, and spark conversations that increase awareness and referral traffic over time.
Manage review and reputation platforms - Own our presence on platforms like Trustpilot and other review sites. Monitor sentiment, respond strategically to reviews, and help shape how our product is perceived publicly.
Amplify company voice - Write and collaborate on posts for the LinkedIn, communicate product updates in a way that sparks engagement, and manage conversations from our company account with a strong, consistent voice.
Engage across social channels with intent - Monitor and respond to comments, messages, and mentions across LinkedIn and other platforms while focusing on meaningful interactions that build credibility and trust.
Navigate community dynamics with care - Understand moderation rules, platform culture, and unwritten norms. Build presence authentically and compliantly, earning trust in spaces where audiences are skeptical of marketing.
Collaborate across marketing and growth - Work closely with content, SEO, and marketing colleagues to align community discussions with broader campaigns, product updates, and growth initiatives.
Measure impact and optimize - Track referral traffic, engagement, sentiment, and conversation impact. Test approaches, double down on what works, and continuously refine your strategy to scale organic growth.

Requirements

3+ years of experience in community-driven marketing, online reputation management, forum engagement, or organic growth.
Deep understanding of Reddit, Quora, Facebook Groups, niche forums, and review platforms, including moderation rules and best practices.
Experience managing platforms like Trustpilot and responding publicly to customer feedback.
Ability to write in an authentic voice and adapt tone across platforms.
Strong understanding of SEO fundamentals and how forum visibility impacts search presence.
Excellent research skills to identify relevant discussions, trends, and growth opportunities independently.
Exceptional written English with strong attention to nuance and tone.
A strategic mindset combined with hands-on execution, to both design the approach and do the work.
Self-starter mentality, be proactive, curious, and comfortable operating with high ownership.
Interest in technology, online behavior, and how digital conversations influence buying decisions.

Benefits

Real impact: High-impact ownership in a small team working closely with leadership - your work is visible, directly shapes growth. You influence decisions and priorities, not just execute tasks.
Growth ownership: Real growth marketing experience - focus on demand creation and distribution, not busywork.
Freedom: Freedom to experiment and scale wins - test ideas fast and double down on what works.
Flexibility: Remote-first setup - work where and how you’re most effective.
Growth support: Real room to grow, with a learning budget to improve execution.
Flat structure: Direct access to decision-makers, and the ability to influence direction without layers of approval.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

community-driven marketingonline reputation managementforum engagementorganic growthSEO fundamentalscontent writingcustomer feedback responsetrend identificationdata trackingstrategy optimization

Soft Skills

strategic mindsetself-starter mentalityproactivecuriousstrong attention to nuanceexcellent research skillsadaptabilityauthentic voicecommunicationcollaboration