Staff Revenue Operations Manager

Horizon3.ai

Sales Operations Manager driving organizational growth and efficiency in a fast-growing cybersecurity company. Partnering with sales leadership to optimize operations for Enterprise and MSP segments.

Posted 6/29/2026full-timeRemote • 🇺🇸 United StatesLead💰 $170,000 - $210,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Sales Operations and Revenue Operations, with a strong focus on forecasting methodologies, pipeline management, and quota design. Proven ability to influence organizational strategy and optimize sales processes across Enterprise and MSP/MSSP segments.

Highest-signal resume keywords

Sales Operations ExperienceSalesforce ProficiencyForecasting MethodologiesQuota DesignPartner Program Mechanics

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales OperationsRevenue OperationsForecasting MethodologiesPipeline ManagementQuota DesignCapacity PlanningTerritory OptimizationData GovernanceOpportunity ManagementPerformance Analysis

Soft Skills

Data-Driven CommunicationOrganizational InfluenceStakeholder AlignmentProblem DiagnosisStrategic Partnership

Tools & Technologies

SalesforceGongDealHubEverstageZoomInfo

Industry Keywords

Enterprise SalesMSP/MSSPCo-Sell ModelsDual-Credit CompensationRules of Engagement

Tech Stack

Tools & technologies

AWS

About the role

Key responsibilities & impact

Serve as the primary sales operations partner to AMER Enterprise Sales and AMER Channel & MSP leadership, supporting the respective VPs and their teams across both end-user and partner motions
Own the forecasting process for both ENT and MSP/MSSP, including weekly pipeline reviews, call preparation, and executive-level reporting with clear, actionable narratives
Monitor pipeline health, coverage ratios, stage conversion, and deal velocity across the Enterprise (5,000+ employee accounts) and MSP/MSSP segments
Analyze funnel performance, win rates, and rep productivity (pipeline per rep, attainment, conversion) to surface risks and opportunities for leadership across both motions
Drive CRM hygiene and opportunity data quality standards across ENT AEs and MSP AEs, including proper model-type tagging, partner attribution, and forecast exclusion flagging for co-sell deals
Operationalize and enforce the MSP/MSSP Rules of Engagement (ROE), including co-sell workflows, dual-credit scenarios, opportunity exclusion logic, and end-user engagement documentation requirements
Partner with Partner Operations and Channel teams on MSP program mechanics, deal registrations, Pax8 attribution, and AWS Marketplace workflows
Act as a strategic partner to the Director of Global Sales Operations in shaping the AMER ENT and MSP/MSSP operating model, covering how the business is structured, measured, and scaled
Lead capacity and headcount planning for both segments, helping to model coverage needs, ramp assumptions, and rep productivity expectations as the AMER team grows
Own quota design and annual planning processes for ENT and MSP/MSSP, partnering with Finance and RevOps to ensure plans are aligned to company targets and drive the right selling behaviors
Develop and maintain compensation strategy inputs for ENT AEs and MSP AEs, including co-sell crediting models and Everstage crediting accuracy for dual-credit scenarios
Serve as a key contributor to Rules of Engagement design and updates, advising on account ownership policies, expansion windows, and ENT/MSP co-sell governance as the business evolves
Support territory design and account segmentation as the ENT and MSP teams scale, ensuring coverage models are efficient and equitable
Contribute to executive and board-level reporting, translating ENT and MSP performance data into clear operating narratives
Partner with RevOps Systems teams to ensure Salesforce workflows, routing logic, and reporting infrastructure accurately reflect both the ENT and MSP/MSSP motions

Requirements

What you’ll need

8+ years of experience in Sales Operations or Revenue Operations, with demonstrated progression in scope and complexity
Experience supporting Enterprise sales teams or large-deal, complex-cycle selling environments
Experience with partner, channel, or MSP/MSSP sales operations, including co-sell models, dual-credit compensation, and partner program mechanics
Deep fluency in Salesforce, covering opportunity management, pipeline reporting, territory logic, and data governance
Strong command of forecasting methodologies and pipeline inspection frameworks
Experience with quota design, capacity planning, and territory optimization at the Enterprise segment level
Ability to operate across two distinct business motions simultaneously, managing competing priorities with rigor and stakeholder alignment
Experience with tools such as Gong, DealHub, Everstage, and ZoomInfo is a strong plus
Clear, data-driven communication style with the ability to translate complex operational data into executive-ready insights
Recognized organizational influence with the ability to shape how the business defines, measures, and improves its go-to-market operations across multiple teams
Ability to diagnose systemic issues and drive structural improvements, not just execute within existing frameworks
A track record of working directly with senior sales leadership as a trusted planning and strategy partner, not just an operational support function.

Benefits

Comp & perks

Health, vision & dental insurance for you and your family
Flexible vacation policy
Generous parental leave
Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.
Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.
Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.
Hybrid & Remote Work: We embrace a mix of remote and hybrid work models depending on role and location.