Field Operations Program Administrator

Horace Mann

Field Operations Program Administrator coordinating operational support and initiatives at Horace Mann. Partnering with Field Leadership and other teams to implement programs effectively.

Posted 5/26/2026full-timeSpringfield • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $66,500 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

Coordinate and support field operations programs, initiatives, and campaigns
Assist with implementation planning, timelines, communications, and program tracking
Maintain program documentation, FAQs, and operational resources
Monitor program processes and support compliance with established guidelines
Track program metrics, reporting, and expenses
Support vendor coordination and issue resolution as needed
Identify process improvement opportunities and help streamline workflows
Prepare reports, summaries, and updates for leadership and stakeholders

Requirements

What you’ll need

3–5+ years of experience in field operations, program coordination, sales operations, or related support roles
Strong organizational and project coordination skills
Ability to manage multiple priorities in a fast-paced environment
Strong Microsoft Office skills, including Excel and PowerPoint
Experience working across cross-functional teams
Strong written and verbal communication skills
Insurance or financial services experience (preferred)
Experience supporting field or sales organizations (preferred)
Familiarity with survey tools, reporting platforms, or Learning Management Systems (LMS) (preferred)
Exposure to AI tools or emerging technologies (preferred)

Benefits

Comp & perks

Hybrid role with a minimum of 3 days per week in office
Additional in-office days may be required based on business needs
Periodic travel required

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

program coordinationproject coordinationprogram trackingreportingprocess improvementmetrics trackingvendor coordinationissue resolutionMicrosoft ExcelMicrosoft PowerPoint

Soft Skills

organizational skillscommunication skillsability to manage multiple prioritiescross-functional teamwork