Account Manager

• As the Senior Account Manager, you will lead our commercial efforts for the Cars vertical. This will entail owning and managing a wide range of enterprise-level partnerships with ground transportation companies, third party providers and technology providers.
• You will work collaboratively with these suppliers to ensure Hopper can offer its end customers the best prices, products and experience available in the market.
• You will identify opportunities to maximize car rental sales in Hopper’s consumer and B2B marketplace, analyzing and sharing data insights, trends and growth opportunities with supplier partners.
• You’ll create and implement programs and enhancements that benefit our end customers. You will maintain close communication with suppliers, demonstrate the value of the Hopper marketplace and ensure support issues are resolved.
• Commercial Strategy - Partner with the Travel BU leadership to define the growth strategy; identity initiatives to grow the business and develop executional plans
• Strategic Account Management – Serve as the primary point of contact with ground transportation providers, leading initiatives that optimize revenue and ensure customer satisfaction; conduct Quarterly Business Reviews with senior point of contacts, sharing market insights, competitive benchmarking and Hopper growth opportunities
• Business Development – Source, pursue and close deals and/or partnerships with new accounts on a Global level and depending on our demand needs
• Cross-Functional Collaboration – Collaborate cross-functionally with the rest of the Travel leadership team, and with teams such as Revenue Ops and Product, to deliver partner performance and partner satisfaction in the long-run
• Commercial Operation – Secure competitive content, rates and availability from ground transportation partners. Manage the implementation of rate codes, rate types and other content qualifiers with suppliers
• Commercial Growth – Identify opportunities for growth: Collaborate with ground transportation providers to target and achieve strategies that improve supplier performance, such as better pricing, increased revenue per booking, customer satisfaction, geographic expansion opportunities, marketing opportunities, etc.

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