Technical Account Manager – LATAM Core

Hopper

full-time

Posted on: 1/16/2026

Location Type: Remote

Location: Mexico

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About the role

Serve as the primary technical point of contact for multiple B2B partners.
Translate partner inquiries into structured, actionable requests with complete context.
Provide clear updates, timelines, and expectations.
Assess and validate reported issues before escalating to engineering.
Investigate technical or data-centric questions.
Manage and prioritize requests across multiple partners simultaneously.
Improve intake workflows, templates, and triage mechanisms.
Coordinate with a wide and diverse set of stakeholders.

Do you have technical fluency (APIs, logs, data analysis, SQL) and an analytical mindset?
Do you have at least 5 years of experience working in a mid-stage SaaS or B2B platform companies that sell to enterprise clients?

Benefits

Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
Hopper will offer and cover 100% of employee premiums for private Major & Minor Medical insurances.
Hopper supplements Social Security coverage for liability benefits with Private insurance to cover you and your loved ones from Day 1.
Hopper provides employees with a tax-advantageous and secured savings vehicle and matches up to a percentage of employee contributions.
Please ask us about our very generous parental leave, much above industry standards!.
Unlimited PTO.
Flexdesk coworking All Access Pass AND Work-from-home stipend.
Carrot Cash travel stipend.
Hopper offers a monthly subsidy to pay for teleworking utilities.
An entrepreneurial culture where pushing limits and taking risks is everyday business.
Open communication with management and company leadership.
Small, dynamic teams = massive impact.

Tip: use these terms in your resume and cover letter to boost ATS matches.

APIsdata analysisSQL

analytical mindsetcommunicationprioritizationstakeholder coordination