Lead UI/UX Graphic Designer

Hope Credit Union

Lead UI/UX and Graphic Designer executing high-impact design initiatives for financial non-profit. Collaborative role focusing on user research, mentorship, and product alignment.

Posted 7/31/2026full-timeRemote • Jackson • Alabama, Louisiana, Mississippi, Tennessee • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in UI/UX design with a focus on user-centered interfaces, design systems, and team leadership. Proven ability to drive design initiatives, mentor team members, and utilize data to inform design decisions.

Highest-signal resume keywords

UI/UX DesignDesign Systems DevelopmentTeam Leadership and MentoringUsability TestingDesign Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User FlowsWireframesPrototypesMockupsProduction-Ready UI AssetsDesign CritiquesQuantitative and Qualitative ResearchData EvaluationAccessibility StandardsPerformance Optimization

Soft Skills

CoachingCollaborationCommunicationContinuous ImprovementStakeholder Engagement

Certifications & Qualifications

Bachelor’s Degree in DesignMaster's Degree in DesignHuman-Computer Interaction (HCI)

Industry Keywords

User-Centered DesignDigital ProductsWeb and Mobile PlatformsDesign ExcellenceProduct Strategy

Tech Stack

Tools & technologies

AzureCloudETL

About the role

Key responsibilities & impact

Own the end-to-end design process for high-impact initiatives— from discovery and concept through to detailed design and delivery.
Design elegant, scalable, and user-centered interfaces for web and mobile platforms, with attention to usability, accessibility, and performance.
Create and maintain user flows, wireframes, prototypes, mockups, and production-ready UI assets.
Evolve and enforce the design system to ensure consistency across products while enabling rapid iteration.
Drive improvements in design process, tools, and workflows to increase team velocity and quality.
Provide ongoing coaching, feedback, and support to junior and mid-level designers through design critiques, 1:1s, and collaborative sessions.
Help define career growth paths, training opportunities, and development plans for the design team.
Foster a culture of continuous improvement and design excellence.
Partner with Lead Digital Product Managers to define user problems, shape requirements, and prioritize features that drive value.
Collaborate closely with engineers to ensure smooth handoff of designs and alignment on technical constraints and feasibility.
Facilitate design workshops and co-creation sessions with stakeholders to gather input and align on direction.
Work with internal and external resources to identify knowledge gaps, define learning objectives, and plan studies.
Drive usability testing, interviews, and surveys; synthesize findings into actionable design recommendations.
Influence product strategy by contributing a design perspective to roadmap planning and decision-making.
Use data (quantitative and qualitative) to evaluate the performance of design solutions and iterate for impact.
Advocate for user needs while balancing technical and business constraints.
Clearly articulate design decisions, rationale, and trade-offs to both technical and non-technical stakeholders.
Present concepts and final designs to executive leadership, cross-functional teams, and external partners as needed.
Create documentation and storytelling assets that align teams and build shared understanding.

Requirements

What you’ll need

Minimum of 5+ years of professional experience in UI/UX or product design, with a strong portfolio demonstrating design thinking, systems-level design, and shipped digital products across web and/or mobile.
Experience leading design initiatives or managing/mentoring junior team members.
Ability to set a high design bar while supporting team growth.
Demonstrated experience developing, scaling, or maintaining design systems in complex product ecosystems.
Hands-on experience or active collaboration with research functions; familiarity with qualitative and quantitative methods.
Bachelor’s or Master's degree in Design, Human-Computer Interaction (HCI), Interaction Design, Visual Design, or related field (or equivalent practical experience)

Benefits

Comp & perks

Paid Vacation and Sick Time
11 Paid Holidays
401(k) with Company Match
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA)
Disability Benefits
Life Insurance, Critical Illness, Accident
Employee Assistance Program (EAP)
Tuition Reimbursement, Professional Development