Administrative Assistant

• Provide daily administrative and clerical support to the Admissions Department, including scheduling, data entry, phone support, and document preparation.
• Assist Admissions Coordinators as needed with case documentation, records management, and intake materials.
• Maintain organized digital and physical filing systems for all admission-related documents and resident records.
• Support new resident onboarding by preparing paperwork, gathering required documentation, and coordinating with center staff.
• Complete and submit all required legal reporting for Tennessee and Missouri Admissions Coordinators, ensuring accuracy and timeliness.
• Prepare, file, and track monthly progress reports and on-demand reports for state agencies, courts, probation/parole, and other referring partners.
• Maintain compliance records in accordance with state regulations, internal policies, and accreditation standards.
• Coordinate with the Tennessee Department of Correction (TDOC) on required compliance documentation, submissions, and renewals.
• Complete all documentation required for TDOC compliance for existing centers.
• Prepare and submit certification applications for new Tennessee centers in partnership with the Director of Admissions and Compliance leadership.
• Track application status, required updates, renewal deadlines, and follow-up requests from TDOC.
• Ensure all documentation aligns with TDOC standards, policies, and procedural requirements.
• Collaborate with Center Directors, Admissions Coordinators, National Leadership to gather information, verify documentation, and resolve discrepancies.
• Provide administrative support for audits, inspections, and program reviews.
• Assist with report preparation for leadership meetings, dashboards, and state.

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