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About the role
Key responsibilities & impact- Guide families and clients through their first conversations about in-home, non-medical care.
- Connect with potential clients primarily by phone, and sometimes through email, chat, and text.
- Develop, implement, and continuously improve sales playbooks and strategy.
- Coach the team of Care Solutions Consultants.
- Handle both inbound and outbound calls while maintaining quality, empathy, and accuracy.
Requirements
What you’ll need- Bachelor’s degree preferred
- 5+ years of phone-based sales or customer service experience (inbound and outbound).
- Experience developing sales strategies
- You thrive in a metrics-driven environment and are motivated by meeting goals and earning incentives.
- You’re an empathetic communicator who can balance compassion with confident sales execution.
- You have experience working remotely, managing your time effectively, and staying connected to a virtual team.
- Experience in home care, healthcare, or senior services is a strong plus.
Benefits
Comp & perks- variable bonus of $10,000 - $15,000
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
phone-based salescustomer servicesales strategiesmetrics-driven environmentgoal achievementinbound callsoutbound calls
Soft Skills
empathycommunicationtime managementteam managementcompassionsales execution
Certifications
Bachelor’s degree