Inside Sales Manager

Honor

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $73,080 - $75,000 per year

Job Level

JuniorMid-Level

About the role

  • Drive business growth and develop high-performing sales professionals.
  • Oversee consultative sales efforts to match clients with home care services that meet their needs.
  • Foster a customer-centric culture, ensuring your team is empathetic and service-oriented.
  • Lead by example, emphasizing active listening and clear communication to help customers find the right support.
  • Empower your team to confidently demonstrate their value to others.
  • Monitor sales metrics and analyze trends to ensure consistent results and drive revenue and achieve team quotas.
  • Effectively interview, hire, and train high-performing sales representatives.
  • Ensure correct usage and optimization of CRM and other sales applications for data-driven decision-making for sales success.

Requirements

  • An understanding of the aging population, their needs, and a genuine passion for connecting them with the right support. Experience in home healthcare, senior care, or a related industry is highly beneficial, but not required.
  • Proven ability to lead a high-volume sales environment, ensuring the team effectively manages 75-90 calls per day while maintaining quality customer interactions.
  • Strong coaching skills to develop team members' verbal and written communication, helping them build meaningful connections with customers.
  • Expertise in training and guiding the team to explain services persuasively and confidently ask for customer commitment.
  • A passion for sales leadership and a dedication to delivering exceptional service through a consultative approach.
  • The ability to create a client focused, positive, and empathetic sales culture that delivers top notch service and outcomes.
  • The ability to analyze sales metrics, use tools effectively, and make strategic decisions based on data insights.
  • 2+ years leading a quota-carrying inside sales team with full accountability for performance metrics.
  • Demonstrated success coaching team members to exceed KPIs in a high-volume, consultative sales environment.
  • Use CRM data and performance metrics to drive targeted coaching and optimize team conversion.
Benefits
  • Base pay is just a part of our total rewards program.
  • Honor offers equity and 401K with up to a 4% match.
  • We provide medical, dental and vision coverage including zero cost plans for employees.
  • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.
  • We offer a generous time off program.
  • Mental health benefits.
  • Wellness program.
  • Discount program.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales metrics analysisconsultative salescoachingtrainingcustomer commitmentdata-driven decision-makingperformance metricsquota managementhigh-volume salescommunication skills
Soft skills
empathyactive listeningcustomer-centric cultureteam empowermentservice orientationrelationship buildingleadershippositivitystrategic decision-makingpassion for sales