Systems Administrator

Honolulu Museum of Art

Systems Administrator managing IT systems and user support for the Honolulu Museum of Art. Collaborating with IT team to enhance system security and operational stability.

Posted 7/3/2026full-timeHonolulu • Hawaii • 🇺🇸 United StatesJuniorMid-Level💰 $65,000 - $75,000 per yearWebsite

Tech Stack

Tools & technologies

CloudDNSiOSMacOSTCP/IP

About the role

Key responsibilities & impact

Under the general direction of the Head of IT, the Systems Administrator supports the organization’s technology operations across systems, networks, security, identities, applications, and end-user devices in a Microsoft Windows Server and Microsoft 365 environment.
The role serves as an escalation point for advanced technical issues and assists with infrastructure, applications support, implementation of modern cloud tools, and endpoint management.
The position also contributes to system security and performance by supporting disaster recovery readiness, process improvements, automation, and documentation that strengthens daily IT operations.
Works collaboratively with the IT Team to support operational stability, security and service quality, to include monitoring, maintaining, and troubleshooting the museum’s physical and virtual servers, including operating systems, hardware, and services.
Supporting incident response activities by isolating affected systems and participating in remediation when security issues are identified.
Configuration and deployment of operating systems, applications, and client tools.
Troubleshooting and resolving end-user support issues and requests in a timely and professional manner.
Supporting IT security policies and best practices, maintaining the operability and security of the museum's overall systems and networks at two locations.

Requirements

What you’ll need

A bachelor’s degree in computer science or related field and at least two years of comprehensive related experience, or equivalent combination of education and experience.
Broad knowledge of administration in Windows Server and virtual machine environments.
Strong knowledge of Active Directory and Microsoft 365 administration.
Strong experience with WindowsOS, MacOS, and iOS device management and troubleshooting.
Demonstrated knowledge of TCP/IP networking, DNS, DHCP and basic security concepts.
Must be able to quickly troubleshoot, test, and provide multiple solutions to complex problems.
Ability to document procedures and follow established standards.
Ability to quickly learn new hardware/software and provide timely, professional support.
Strong verbal, written, and interpersonal communication skills.
Ability to work independently and as a team, adaptable to the needs of staff and policy changes.
Ability to work with diplomacy and tact in response to difficult situations.
Must be able to respond to system outages during off-hours as needed.
Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
Ability to work within and support a diverse community of visitors, artists, and employees.

Benefits

Comp & perks

Employer paid medical, dental, and vision coverage
12 paid holidays
Vacation: 15 days in Year 1, increasing to 20 days in Year 2
15 days of annual sick leave
Retirement plan with employer matching after Year 1
Employee discounts (Museum, Shop, Café, and Art School discounts)
Onsite parking provided.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

WindowsOS ManagementMacOS ManagementIOS Device ManagementVirtual Machine AdministrationDisaster Recovery ReadinessAutomationDocumentationTroubleshootingIncident ResponseSecurity Concepts

Soft Skills

Verbal CommunicationWritten CommunicationInterpersonal SkillsAdaptabilityDiplomacy