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Product Support Engineer II
HoneywellProduct Support Engineer troubleshooting Honeywell sensing products for industrial applications. Collaborating on corrective actions, documentation, training, and product development.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical support and troubleshooting for sensing products, with a strong focus on product lifecycle support and cross-functional collaboration. Proficient in project management and data analysis, ensuring effective resolution of product issues and customer needs.
Highest-signal resume keywords
Technical SupportSensing TechnologiesProduct Lifecycle SupportRoot Cause AnalysisProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingData AnalysisProduct DocumentationCorrective ActionsCross-Functional Collaboration
Soft Skills
Problem-SolvingCustomer Interaction
Tools & Technologies
SalesforceInContactTeamcenter
Industry Keywords
HealthcareTransportationAerospace & DefenseIndustry Standards
About the role
Key responsibilities & impact- Provide technical support and troubleshooting for sensing products used in industrial applications
- Develop and maintain product documentation and training materials for internal teams and customers
- Collaborate with Engineering, Quality, and Manufacturing to resolve product issues and implement corrective actions
- Support cross-functional product development projects
- Provide insights about customers’ needs based on day-to-day customer interactions
Requirements
What you’ll need- Bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics
- Minimum 3 years of experience in product support or engineering roles
- Experience in industries such as Healthcare, Transportation, or Aerospace & Defense
- Strong knowledge of sensing technologies and product lifecycle support
- Experience with troubleshooting, root cause analysis, and implementing corrective actions for complex products
- Knowledge of Aerospace & Defense industry standards and practices
- Proficiency in product data management and support tools such as Salesforce, InContact, and/or Teamcenter
- Strong project management, problem-solving, and data analysis skills
- Experience working with cross-functional teams in a fast-paced environment
- Must be a U.S. Person: U.S. citizen, U.S. permanent resident, or person with protected status in the U.S. under asylum or refugee status, or have the ability to obtain export authorization
Benefits
Comp & perks- Employer-subsidized Medical Insurance
- Employer-subsidized Dental Insurance
- Employer-subsidized Vision Insurance
- Employer-subsidized Life Insurance
- Short-Term Disability
- Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off for vacation, personal business, sick time, and parental leave
- 12 Paid Holidays
- Performance-driven salary
- Cutting-edge work
- Developing solutions side-by-side with dedicated experts