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Honeywell

Lead Field Service Technician – Fire Alarms Systems

Honeywell

Lead Field Service Technician resolving Honeywell Fire Systems service calls. Collaborating with contractors and customers to ensure proper system functionality and compliance.

Posted 7/10/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Commission Honeywell Fire Systems solutions by installing pre-engineered software, performing system checkouts, and ensuring accurate system operation per specifications.
  • Troubleshoot and resolve hardware/software issues, including redesign or re-engineering when needed.
  • Drive continuous improvement in commissioning practices by leveraging Honeywell Operating System techniques and productivity tools.
  • Collaborate with contractors, customers, and design/engineering teams to ensure proper scope alignment, hardware/software configuration, graphics, and as-built documentation.
  • Support project and sales teams by conducting surveys, identifying retrofit opportunities, and presenting high-level integrated solutions to customers and consultants.
  • Perform hazard and risk assessments in line with Honeywell safety policies and regulatory requirements.
  • Maintain clear, accurate documentation and project records throughout the lifecycle.

Requirements

What you’ll need
  • 3 years minimum experience of installing, servicing or troubleshooting fire alarm systems
  • NICET LEVEL I certification OR ability to obtain within 6–12 months of hire
  • Basic knowledge of fire alarm system codes, NFPA guidelines, device use and functions for fire alarm applications
  • Valid Driver’s License and driving record acceptable to Honeywell
  • High School Diploma or GED

Benefits

Comp & perks
  • Employer-subsidized Medical, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term Disability
  • 401(k) match
  • Flexible Spending Accounts
  • Health Savings Accounts
  • EAP
  • Educational Assistance
  • Parental Leave
  • Paid Time Off (for vacation, personal business, sick time, and parental leave)
  • 12 Paid Holidays

ATS Keywords

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Hard Skills & Tools
Fire Alarm System InstallationTroubleshooting Hardware/Software IssuesSystem CheckoutsContinuous Improvement PracticesDocumentation Management
Soft Skills
CollaborationCommunication
Certifications
NICET Level I CertificationValid Driver’s License