Field Service Supervisor

Honeywell

Field Service Supervisor at Honeywell leading technicians and ensuring service quality. Management role focused on operational excellence in field service delivery with high customer satisfaction standards.

Posted 7/2/2026full-timeDes Plaines • Illinois, Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $87,200 - $99,000 per yearWebsite

About the role

Key responsibilities & impact

Supervise and coordinate the activities of field service technicians to meet service level agreements and customer expectations.
Manage scheduling and dispatching of field service personnel to optimize coverage and response times.
Monitor field service performance metrics and implement improvements to enhance service quality and efficiency.
Provide technical guidance and support to the field service team to resolve complex issues.
Collaborate with cross-functional teams to ensure seamless service delivery and continuous process improvement.
Ensure compliance with company policies, safety standards, and regulatory requirements.

Requirements

What you’ll need

Proven experience in field service supervision or a similar role with strong operational management skills.
In-depth knowledge of field service processes, scheduling, and performance monitoring.
Proficiency in using field service management software and tools to optimize technician deployment and track service metrics.
Technical expertise relevant to building automation systems and service technologies.
Ability to analyze data to identify trends and implement corrective actions to improve service delivery.

Benefits

Comp & perks

Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Field Service ProcessesSchedulingPerformance MetricsData AnalysisTechnical Guidance

Soft Skills

CollaborationProblem Solving