FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Field Service Supervisor
HoneywellLead a team of field service professionals at Honeywell, ensuring customer satisfaction through efficient operations. Oversee installations, maintenance, and support for Honeywell products.
About the role
Key responsibilities & impact- Apply your leadership skills to drive team performance and customer service delivery levels.
- Ensure engagement in new opportunities for market penetration, team deployment and sales growth through close collaboration with the dedicated account manager.
- Liaise with multiple factions to help prevent and resolve customer problems and explore additional revenue-generating opportunities.
- Drive and improve reporting procedures and collaborate with the district Senior FSS on financial results, targets and budgets.
- Lead quick and effective closure of any improvement opportunities.
- Define team expectations and communicate those to stakeholders.
- Act as mentor to train and develop future leaders.
Requirements
What you’ll need- 5 years or more of hands-on experience with technical troubleshooting and field service processes, providing guidance and support to field technicians to resolve complex service issues.
- 3 years of experience managing service schedules, performance metrics (KPIs), and customer satisfaction initiatives, with demonstrated success in meeting service-level objectives.
- 3 years of experience utilizing field service management software and reporting tools to improve operational efficiency, resource utilization, and performance tracking.
- Must be US Citizen
- 1-3 years of experience in a leadership role within field service management, overseeing service operations, workforce planning, and team performance.
- Technical certificate in Electrical, Controls, or IT, or 5+ years of experience in HVAC, fire alarm, building automation, and/or security systems.
- Bachelor’s degree in Engineering or a related technical field preferred.
- Experience leading field service teams and driving operational improvements.
- Previous sales, customer success, or account management experience.
- Ability to influence and collaborate effectively across all levels of the organization.
- Demonstrated success in leading, coaching, and developing technical teams.
- Strong problem-solving skills and ability to apply established standards and best practices.
- Knowledge of safety regulations and compliance requirements relevant to field service operations.
- US Government Security Clearance
Benefits
Comp & perks- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical TroubleshootingField Service Management SoftwarePerformance Metrics (KPIs)Operational EfficiencyResource UtilizationService-Level ObjectivesElectrical SystemsHVAC SystemsBuilding AutomationSecurity Systems
Soft Skills
LeadershipCoachingCollaborationProblem-SolvingInfluencing
Certifications
Technical Certificate in Electrical, Controls, or ITUS Government Security Clearance