Senior Legal Operations Specialist

Honeywell

LEGAL OPERATIONS SPECIALIST at Honeywell focusing on legal matter management and e-Billing optimization. Collaborating with finance, attorneys, and outside counsel on driving efficiency and cost control.

Posted 6/29/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Administer and optimize legal matter management and e-Billing in TeamConnect, including system configuration, workflows, user access, and data integrity
Manage the full e-Billing lifecycle: invoice submission, review, approval routing, appeals, and payment processing
Onboard new matters, vendors, and timekeepers within matter management and e-Billing systems
Review timekeeper rate requests to confirm alignment with negotiated rates; work with vendors and Collaborati to troubleshoot timekeeper entries and provide program support
Enforce outside counsel billing guidelines and flag non-compliant entries for review
Monitor weekly invoice postings from TeamConnect to SAP, verifying SAP submission and timely payment
Resolve currency and other data issues across TeamConnect, Collaborati, and SAP
Troubleshoot system issues, coordinating with vendors on upgrades and releases
Serve as the SME and primary point of contact for end-user support
Design and maintain dashboards and reports tracking legal spending, matter volume, cycle times, and other key performance indicators
Analyze legal spending trends and prepare periodic reports for legal leadership and finance, including variance analysis against budget
Support the annual legal department budgeting process by compiling historical data, modeling projections, and tracking actuals against plans
Develop and refine KPIs that measure operational performance, outside counsel efficiency, and internal service delivery
Identify opportunities to streamline workflows, reduce manual effort, and improve data quality across legal systems
Assist with system evaluations, implementations, and integrations as the department's technological needs evolve
Create and maintain user guides, training materials, and standard operating procedures for legal operations tools and processes
Liaise with outside counsel and legal service providers on billing, matter setup, and data requests
Partner with IT, procurement, and finance on system integrations, access provisioning, and invoice processing workflows
Collaborate with attorneys and business clients to ensure matter data is accurate and reporting meets their needs

Requirements

What you’ll need

3–5 years of experience in legal operations, legal technology, or a related function within a corporate legal department, finance organization, or law firm
3-5 years of experience with legal finance and billing processes, including accounts payable/accounts receivable (AP/AR) and related finance systems/tools
2-3 years of hands-on experience administering—and serving as a subject matter expert (SME) for—at least one matter management or e-Billing platform (e.g., TeamConnect, Legal Tracker, Brightflag, CounselLink, or comparable system)
Working knowledge of outside counsel billing guidelines and industry standards (e.g., LEDES formats; UTBMS task/activity codes)
Demonstrated experience developing reports, dashboards, and KPIs to support legal department leadership decision-making
Strong written and verbal communication skills, with the ability to partner effectively across legal, finance, IT, procurement, and outside counsel.

Benefits

Comp & perks

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Legal Matter ManagementE-Billing Lifecycle ManagementAccounts Payable/Accounts ReceivableData AnalysisKPI DevelopmentSystem ConfigurationWorkflow OptimizationInvoice ProcessingBudgeting SupportTroubleshooting System Issues

Soft Skills

Strong Written CommunicationVerbal CommunicationInterpersonal SkillsCollaboration