Senior Field Service Manager

Honeywell

Sr Field Service Manager leading and managing the Field Service team to optimize operations at Honeywell. Driving customer satisfaction and business growth through strategic oversight and team collaboration.

Posted 6/17/2026full-timeCollege Park • Maryland • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead and manage the Field Service team to ensure efficient and effective service delivery
Manage the P&L for a national portfolio
Develop and implement site specific processes within the Honeywell framework for all business objectives
Develop and implement strategies to optimize field service operations and improve customer satisfaction
Provide technical guidance and support to field service technicians
Collaborate with cross-functional teams to drive continuous improvement initiatives
Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
Monitor and analyze field service performance metrics to identify areas for improvement
Ensure compliance with company policies, procedures, and regulatory requirements

Requirements

What you’ll need

Minimum of 5 years of experience in a leadership role within field service management
Strong technical knowledge and understanding of engineering principles
Customer-focused mindset
Experience in driving process improvements and implementing best practices
Strong problem-solving and decision-making abilities
Ability to effectively manage and prioritize multiple projects and tasks
Experience managing a diverse workforce across multiple locations
Bachelor's degree in Engineering or a related field; Master's degree preferred

Benefits

Comp & perks

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. Learn more

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

field service managementengineering principlesprocess improvementsperformance metricscustomer satisfactiontechnical guidanceP&L managementproject management

Soft Skills

leadershipproblem-solvingdecision-makingcustomer-focusedcollaborationrelationship managementorganizational skillsprioritization

Certifications

Bachelor's degree in EngineeringMaster's degree in Engineering