Senior Program Manager – Building Automation

Honeywell

Program Manager overseeing customer delivery for Honeywell's North America remote services business while managing contractor relationships and achieving revenue targets.

Posted 6/9/2026full-timeCleveland • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Ensure back office team are effectively planning work to deliver and optimize operational efficiencies.
Ensure adherence to contract, schedule, cost, regulatory agency and international trade compliance requirements.
Meet extra works orders targets for Breakfix works.
Identify opportunities and execute plans to improve program performance.
Manage and maintain customer relationships to ensure customer satisfaction and contract retention are prioritized.
Identify and support new business with the sales teams.

Requirements

What you’ll need

5+ years experience in Operations Management, strong business acumen and customer focus
3+ years of executing customer contract documentation and customer support to meet customer KPIs and delivery deadlines, ideally in live retail sector
3+ year of experience using basic financial data to ensure profitable sales of labor and material type quotations
3+ year of experience in previous roles of reporting data to senior managers to meet targets set out
Knowledge of fundamental program management principles
Strong customer facing skills and commercial acumen demonstrated though achievement of business development and revenue target achievement
Ability to work effectively in a cross functional environment
Strong presentation and communication skills with proven ability to influence.
Ideally have experience in SAP and Salesforce/CRM
Bachelors degree in engineering

Benefits

Comp & perks

employer subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operations ManagementProgram ManagementFinancial Data AnalysisCustomer Contract DocumentationKPI ManagementData ReportingBusiness DevelopmentRevenue Target Achievement

Soft Skills

Customer FocusCommercial AcumenCross-Functional CollaborationPresentation SkillsCommunication SkillsInfluencing Skills

Certifications

Bachelor's Degree in Engineering