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About the role
Key responsibilities & impact- Planning, organizing, and writing customer documentation for software products and solutions.
- Working closely with product development and technical teams to research and understand technical information about the product so you can write customer documentation for the appropriate persona/audience.
- Developing documentation plans and document outlines; defining audience, determining task list, identifying technical information requirements. Accountable to deliver documents on time and on budget.
- Writing and editing customer documentation in a clear and concise style following existing guidelines for brand, templates, and style guides.
- Monitoring and evaluation accumulation of any backlog items and seeking innovative solutions to address – such as video documentation or use of AI tools.
- Modeling Honeywell core values and behaviors.
- Portfolio demonstrating your excellent technical communications skills, especially written communication.
- Experience working with distributed teams.
- Proven skills in decision making, strategic thinking, and planning for and adjusting to change.
Requirements
What you’ll need- Minimum of 5 years of proven experience in technical writing, preferably in a senior role.
- Strong knowledge of technical writing principles, processes, style guides, and documentation standards.
- Proficiency in using workspace tools such as MadCap Flare.
- Experience working in an agile environment for at least 1 year.
- Ability to effectively communicate complex technical concepts to a non-technical audience.
- Bachelor's degree in Technical Communication, English, or a related field.
- Strong leadership and mentorship skills.
- Experience in industrial automation or related technical domains is preferred.
- Experience with scheduling/project management.
- Attention to detail and commitment to delivering high-quality documentation.
- Demonstrated experience with innovation and adapting to change.
- Ability to work in a fast-paced and deadline-driven environment.
- Excellent organizational skills.
- Positive approach towards collaboration and teamwork.
Benefits
Comp & perks- In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
- This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingdocumentation standardsdocumentation planswritingeditingagile environmentMadCap Flarestrategic thinkingproject managementattention to detail
Soft Skills
communicationleadershipmentorshiporganizational skillscollaborationteamworkdecision makinginnovationadaptabilityplanning