Senior Field Service Technician

Honeywell

Sr Field Service Technician providing high-level support and service for Honeywell products. Troubleshooting issues, performing maintenance, and training customers and junior technicians in Mason, OH.

Posted 5/29/2026full-timeMason • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provide high-level technical support and service to customers
Troubleshoot and resolve complex technical issues
Perform maintenance and repairs on Honeywell products and systems
Provide training and guidance to customers and junior technicians
Collaborate with cross-functional teams to resolve customer issues
Maintain accurate records of service activities and customer interactions

Requirements

What you’ll need

Minimum of 2 years of experience in a technical service or field service role
Strong technical knowledge and troubleshooting skills
Ability to work independently and manage multiple tasks
Associate's degree in Engineering or a related field; Bachelor's degree preferred
Experience with Honeywell products and systems
Customer-focused mindset
Strong problem-solving and decision-making abilities
Ability to train and mentor junior technicians
Authorized to legally work in the United States without current or future sponsorship requirements

Benefits

Comp & perks

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP and Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supporttroubleshootingmaintenancerepairsHoneywell productsHoneywell systemsservice activitiescustomer interactions

Soft Skills

customer-focused mindsetproblem-solvingdecision-makingtrainingmentoringindependent worktask managementcollaboration

Certifications

Associate's degree in EngineeringBachelor's degree in Engineering