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Lead Legal Ops Program Manager – eDiscovery
HoneywellLead eDiscovery operations and manage compliance projects for Honeywell's legal department. Collaborate across teams to ensure effective and defensible eDiscovery execution.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
- Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
- Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
- Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
- Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements
- Manage/administer preservation-in-place within Microsoft 365/Purview as required
- Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel
- Administer eDiscovery tools (e.g., Relativity One, legal hold, case management): workspace/setup support, access provisioning, imports/exports, troubleshooting, and user guidance
- Coordinate with internal teams (Legal, Compliance, IT, InfoSec, HR) and service providers to complete tasks on schedule; confirm deliverables and resolve exceptions
- Manage activities relating to status reports and core metrics (volume, cycle time, hold compliance, vendor activity/spend) and escalate risks/issues as needed
Requirements
What you’ll need- 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
- Excellent communication skills to interact with attorneys, IT professionals, and vendors
- Project management experience, proven ability to manage multiple complex, deadline-driven projects simultaneously
- Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity
- Bachelor’s degree or equivalent experience, in Computer Science or a legal field
- eDiscovery/digital forensics certification (ACEDS, EnCE, RCA, or similar)
- Experience supporting complex matters in a corporate legal department, law firm, or service provider
Benefits
Comp & perks- employer subsidized Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
eDiscovery operationslitigation supportdata complianceforensic collectionsdata processingproject managementquality controlworkflow improvementscase managementlegal holds
Soft Skills
communication skillsinterpersonal skillsorganizational skillsproblem-solvingtime managementcollaborationprioritizationattention to detailadaptabilityleadership
Certifications
ACEDSEnCERCAeDiscovery certification