Lead Field Service Technician

Honeywell

Lead Field Service Technician optimizing operations and driving customer satisfaction at Honeywell. Travel to customer sites throughout the US, with focus on equipment installation and maintenance.

Posted 5/16/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision
Follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams
Make improvements to training guides and documentation
Lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment
Train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment

Requirements

What you’ll need

2+ years of experience in the field troubleshooting, installation and mechanical experience
Willingness to be on the road 100% of time and travel to customer sites throughout the US
Previous industry experience
Previous technical/installation experience with conveyor systems
Previous customer service experience
Good written and oral communication
Ability to follow instructions and identify mistakes
Bachelor degree or technical/professional certificate

Benefits

Comp & perks

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields
Honeywell employees are eligible for a comprehensive benefits package
employer subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP
Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

troubleshootinginstallationmechanical experienceconveyor systemsrepair procedurestechnical documentationcontinuous improvementcustomer training

Soft Skills

communicationattention to detailproblem-solvingcustomer serviceleadership

Certifications

Bachelor degreetechnical certificateprofessional certificate