Senior IT Architect – Customer and Commercial Experience (CCEX)

Honeywell

Salesforce Sr IT Architect driving innovative customer and commercial experience solutions at Honeywell. Collaborating with business stakeholders and leveraging Salesforce platforms for effective integration and optimization.

Posted 5/15/2026full-timeCharlotte • North Carolina • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

CloudSFDCVisualforce

About the role

Key responsibilities & impact

Design and architect global SFDC solutions aligned with Honeywell’s customer and commercial experience objectives
Collaborate closely with business stakeholders to understand requirements and translate them into scalable Salesforce solutions
Drive solution innovation by researching and recommending contemporary technologies and best practices for SFDC projects
Lead Proof of Concept (POC) initiatives to validate new Salesforce features and integrations
Ensure solutions comply with security, data privacy, and accessibility standards
Partner with Customer & Commercial Excellence (C&CE) teams to integrate SFDC solutions into the broader enterprise IT strategy
Influence the Salesforce product roadmap by identifying opportunities to enhance customer and commercial processes
Maintain awareness of Salesforce platform updates and emerging trends to continuously improve solution capabilities
Develop Lightning components and design Lightning-based user experiences to meet business needs
Utilize Apex and Visualforce development skills to build custom functionality where required
Configure Salesforce administration elements including users, roles, profiles, security controls, workflows, and reports
Design custom objects, fields, validation rules, approval processes, and dashboards to optimize user productivity and data quality
Support technically focused, solution-oriented sales proposals by providing architectural expertise and technical insights
Conduct architecture assessments and develop tactical plans to address infrastructure and software needs related to SFDC solutions
Collaborate with sales, marketing, and customer service teams to ensure Salesforce solutions effectively support commercial objectives

Requirements

What you’ll need

Minimum of 5 years of IT experience with a strong focus on Salesforce solution architecture and delivery
Salesforce Certified Architect credential
Proven ability to consult and collaborate with Product Owners and Service Owners to define solution requirements
Solid understanding of Agile methodologies and DevOps practices
Knowledge of cloud computing, security, and data management principles
Exposure to common systems that integrate with Salesforce such as Marketo, CPQ, etc.
Strong working knowledge of data migration processes and best practices

Benefits

Comp & perks

Employer-subsidized Medical, Dental, Vision, and Life Insurance
Short-Term and Long-Term Disability
401(k) match
Flexible Spending Accounts
Health Savings Accounts
EAP and Educational Assistance
Parental Leave
Paid Time Off (for vacation, personal business, sick time, and parental leave)
12 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesforceApexVisualforceLightning componentsSalesforce administrationdata migrationcloud computingsecurity principlesdata managementAgile methodologies

Soft Skills

collaborationconsultingsolution-orientedinfluencingcommunicationinnovationproblem-solvingleadershipstakeholder engagementtechnical insights

Certifications

Salesforce Certified Architect