Customer Program Management Professional

Honeywell

Lead customer program management at Honeywell, ensuring delivery aligns with business objectives while enhancing customer satisfaction.

Posted 4/22/2026full-timeSalem • Oregon • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and oversee the execution of customer programs ensuring they are delivered on time, within scope, and budget.
Manage program risks and issues proactively to minimize impact on program objectives.
Collaborate with cross-functional teams and customers to ensure alignment and successful program outcomes.
Provide leadership and guidance to program teams to drive accountability and high performance.
Monitor and report program performance metrics to senior management and stakeholders.
Maintain full project load while meeting key project metrics.
Work directly with customers both internal and external on an as-needed basis.
Manage multiple ongoing projects simultaneously from point of sale acceptance through delivery and installation at customer site to successful invoicing at project completion.
Work on multiple customer impacting components and systems required for successful implementation of electronic key systems.

Requirements

What you’ll need

Minimum of 6 years of proven experience in customer support management or similar role.
Strong leadership and team management skills with the ability to guide and motivate cross-functional teams.
Excellent strategic thinking and problem-solving skills to manage complex customer programs effectively.
Strong understanding of program management principles and methodologies, including risk management and performance tracking.
Experience managing customer programs with multiple stakeholders, ensuring alignment and successful delivery.
Strong organizational, time management, project management, and analytical skills.
Bachelor's degree in Engineering, Business, or related field is preferred.
Project Coordinator or Project Management Professional (PMP) certification is a plus.
Strong negotiation and influencing skills to drive alignment and resolve conflicts.
Ability to adapt to a fast-paced and changing environment while maintaining focus on program goals.
Previous experience in a position that required significant exposure to high profile customers and projects.

Benefits

Comp & perks

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package.
This package includes employer subsidized Medical, Dental, Vision, and Life Insurance;
Short-Term and Long-Term Disability;
401(k) match;
Flexible Spending Accounts;
Health Savings Accounts;
EAP and Educational Assistance;
Parental Leave;
Paid Time Off (for vacation, personal business, sick time, and parental leave);
12 Paid Holidays.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementrisk managementperformance trackingproject managementstrategic thinkingproblem-solvingtime managementanalytical skillscustomer support management

Soft Skills

leadershipteam managementnegotiationinfluencingorganizational skillsadaptabilitycollaborationaccountabilityhigh performance

Certifications

Project Management Professional (PMP)Bachelor's degree in EngineeringBachelor's degree in Business