
Director – GBS Business Relationship Management, Industrial / Process Automation
Honeywell
full-time
Posted on:
Location Type: Hybrid
Location: Charlotte • North Carolina • Texas • United States
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Job Level
About the role
- Support the stand-up and effective functioning of the GBS organization
- Connect GBS with business clients, stakeholders, and functional partners
- Monitor, route, and track customer requests, follow up to closure
- Provide regular status reporting highlighting issues, trends, and risks
- Align and manage SLA/KPI frameworks and ownership across SBG and GBS
- Own customer feedback management and translate insights into tangible improvements
- Facilitate joint SBG–GBS annual planning and forecasting cycles
- Engage with upstream functions to resolve day-to-day issues
Requirements
- Strong finance and domain expertise; solid understanding of core financial processes
- 3–5 years Honeywell experience at SBG HQ and/or corporate level
- Bachelor’s degree in business, finance, or related field (MBA preferred)
- 10+ years total finance experience
Benefits
- Medical, Dental, Vision, and Life Insurance
- Short-Term and Long-Term Disability
- 401(k) match
- Flexible Spending Accounts
- Health Savings Accounts
- EAP
- Educational Assistance
- Parental Leave
- Paid Time Off (for vacation, personal business, sick time, and parental leave)
- 12 Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
finance expertisecore financial processesSLA managementKPI managementcustomer feedback managementstatus reportingplanningforecasting
Soft Skills
stakeholder engagementcommunicationproblem-solvingorganizational skillscollaboration
Certifications
Bachelor's degree in businessBachelor's degree in financeMBA