Honeywell

Senior Customer Marketing Specialist

Honeywell

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Senior

About the role

  • Build executive-level messaging frameworks used across CXCs, mega-events, and roadshows
  • Create consistent end-to-end customer narratives across awareness, engagement, conversion and expansion
  • Elevate the storytelling quality of global Honeywell-owned events and executive briefings
  • Enable regional teams with localized experience playbooks
  • Drive measurable pipeline impact through narrative-led customer engagement
  • Design end-to-end executive narratives that clearly communicate Honeywell’s value.
  • Build modular messaging frameworks that scale across CXCs, events, and executive briefings.
  • Translate complex solutions into simple, outcome-focused executive stories.
  • Partner with senior leaders to craft keynote messaging, boardroom content, and strategic presentations.
  • Develop storytelling for fixed CXCs (e.g., Atlanta Experience Center) and mobile CXCs (tech truck roadshows).
  • Design the narrative flow across demos, exhibits, product zones, and customer success stories.
  • Create scripts, talk tracks, signage content, and presentation decks for CXC tours.
  • Ensure every CXC visit delivers a consistent, high-impact Honeywell story.
  • Lead messaging strategy for global growth summits, leadership kickoffs, customer conferences, and executive events.
  • Create reusable messaging toolkits for regional events.
  • Align executive storytelling with localized demand generation strategies.
  • Build messaging frameworks that support priority consultant engagement strategies and pipeline growth.
  • Work with regional marketing leaders to adapt executive messaging into localized experiences.
  • Develop playbooks for CXCs, roadshows, and regional events to ensure consistency globally.
  • Train regional teams and presenters on storytelling delivery.

Requirements

  • A minimum of 6 years of experience in strategic storytelling, executive communications, or marketing strategy roles.
  • Experience developing messaging for executive audiences and complex B2B solutions.
  • Experience supporting global marketing teams across multiple regions.
  • Strong ability to simplify complex technology into compelling executive narratives.
  • Experience building keynote messaging, or CXC storytelling frameworks.
  • Data-driven mindset connecting storytelling to pipeline impact.
  • Strong facilitation and collaboration skills with senior leaders.
  • Bachelor’s degree in marketing, communications, journalism, or related field.
Benefits
  • In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic storytellingexecutive communicationsmarketing strategymessaging developmentB2B solutionskeynote messagingnarrative designdata-driven mindsetstorytelling frameworkspresentation development
Soft Skills
simplification of complex technologyfacilitation skillscollaboration skillscommunication skillsleadershipstorytelling delivery trainingadaptabilitycreativitystrategic thinkingimpact-driven mindset
Certifications
Bachelor’s degree in marketingBachelor’s degree in communicationsBachelor’s degree in journalism