Honeycomb Insurance

General

• Partner closely with AI researchers and engineers throughout the full model lifecycle — from early research and development through post-production monitoring. Translate complex underwriting guidelines into clear, consistent property assessments that inform and improve AI models.
• Conduct in-depth property reviews to identify gaps or weaknesses in current AI models and recommend improvements.
• Supervise labeling teams to ensure accurate property classification in production models.
• Provide training and ongoing guidance to annotation teams; perform continuous quality assurance on annotation projects.
• Assist in the discovery and evaluation of new and revised AI models, contributing underwriting subject matter expertise.
• Maintain open, proactive communication across underwriting and AI teams. Take on special projects and assignments as the team's needs evolve.

Senior AI Underwriter

Claims Specialist

• Review Claims Documentation: Examine photos, estimates, reports, contracts and other documentation submitted by policyholders, contractors, or field adjusters to assess damage and determine the extent of loss.
• Assess Property Damage: Analyze claims for accuracy and determine the cause of damage, ensuring compliance with policy terms and conditions.
• Estimate Costs: Collaborate with vendors to estimate repair or replacement costs based on the damage reported.
• Process Claims: Manage claims through the full lifecycle, from initial report to settlement, ensuring all required documentation is collected and all deadlines are met.
• Negotiate Settlements: Communicate with policyholders, contractors, and service providers to negotiate fair settlements.
• Provide Customer Service: Act as a primary point of contact for policyholders, responding to questions, clarifying policy coverage, and resolving issues related to claims.
• Maintain Detailed Records: Document all communications, decisions, and actions taken throughout the claims process to ensure accurate claim files.
• Ensure Compliance: Follow company procedures, legal requirements, and industry regulations when processing claims, ensuring that all actions taken are in line with regulatory standards.

Property Claims Adjuster

Sales

• Qualify prospective insurance agencies, ensuring they will act as collaborative partners that confidently and profitably exceed production requirements
• Drive appointment process of qualified agencies, minimizing contracting and setup time while accelerating path to production
• Onboard and develop new agency partner relationships, leading agency onboardings and extending to existing producer trainings
• Conduct business reviews with agency Principals, identifying opportunities to improve efficiency and profitability while driving enhanced growth
• Troubleshoot and resolve partner issues of both technical and transactional nature
• Solicit feedback from Producers as to how our technology platform and insurance coverages can better meet their needs, and work with our Product team to make those enhancements a reality
• Parlay Producer relationships and value-adds into additional sales opportunities
• Earn variable sales compensation for meeting and exceeding growth, customer satisfaction, and other quantifiable targets
• Make an incredible impact in advancing the state of the $22B habitational insurance industry!

Senior AI Underwriter

Property Claims Adjuster

Associate Regional Sales Manager