Honest Networks

Network Operations Center Manager

Honest Networks

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure.
  • Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions.
  • Develop, implement, and maintain standard operating procedures and best practices for the NOC team.
  • Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance.
  • Ensure compliance with industry regulations and security standards for data protection and network integrity.
  • Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement.
  • Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum 5 years of experience in network management, with at least 2 years in a leadership role.
  • Preference for knowledge of OpenNMS, LibreNMS, zabbix.
  • Preference for experience working with Mikrotik and Siklu.
  • Hands-on experience with network monitoring tools and software.
  • Native English speaker or have English C2 level; multilingual (Spanish, Chinese) a plus.
  • Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment.
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Exceptional attention to detail and organizational abilities.
  • Experience managing remote teams and working with offshore resources.
  • Strong interpersonal skills, persistence, and a goal-oriented mindset.
  • Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously.
Benefits
  • Attractive salary based on capabilities and background
  • Performance bonus potential
  • Paid-time off (PTO)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network managementnetwork monitoringOpenNMSLibreNMSzabbixMikrotikSikluanalytical skillsproblem-solving skillsproject management
Soft Skills
communication skillsleadershipcollaborationattention to detailorganizational skillsinterpersonal skillsadaptabilitypersistencegoal-oriented mindsetindependence
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information Technology