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Functional Recovery Support Case Manager
Homewood Health. Manage a caseload of clients at the direction of a Clinical Lead, implementing and reviewing recovery plans .
About the role
Key responsibilities & impact- Manage a caseload of clients at the direction of a Clinical Lead, implementing and reviewing recovery plans
- Connect participants to community resources, including health care, substance use treatment, mental health services, and return-to-work supports tailored to their goals
- Collaborate with clients, employers, referral sources, and healthcare providers to support recovery and return-to-work outcomes
- Monitor compliance, attendance, and progress, escalating concerns to the Clinical Lead when needed
- Document case activity and maintain accurate, up-to-date clinical records and reports
- Prepare progress reports, manage data and billing submissions, and participate in case and team meetings
- Support departmental projects, provide coverage for colleagues as needed, and contribute to ad-hoc initiatives
Requirements
What you’ll need- Bachelor’s degree in Psychology, Social Work, or related health discipline preferred (equivalent experience considered)
- 2–5 years of experience in administration or case management, with preference for case management background
- Knowledge of case management principles and practices is an asset
- Ability to read and interpret policy wording
- Strong organizational, decision-making, and communication skills
- Ability to work independently while contributing effectively to a team
- Strong problem-solving, conflict management, and attention to detail
- Caring, approachable, objective, and committed to exceptional client service
- Proficiency with MS Office (Word, Excel, PowerPoint)
Benefits
Comp & perks- Work with supportive colleagues who are passionate about improving lives
- Champions for quality and continuous learning
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementrecovery plansdata managementbilling submissionspolicy interpretation
Soft Skills
organizational skillsdecision-makingcommunication skillsproblem-solvingconflict managementattention to detailclient service
Certifications
Bachelor’s degree in PsychologyBachelor’s degree in Social Workrelated health discipline