Functional Recovery Support Case Manager

Homewood Health

Recovery Support Case Manager managing caseloads in mental health organization. Collaborating with clients, employers, and healthcare providers to support recovery and return-to-work outcomes.

Posted 4/22/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage a caseload of clients at the direction of a Clinical Lead, implementing and reviewing recovery plans
Connect participants to community resources, including health care, substance use treatment, mental health services, and return-to-work supports tailored to their goals
Collaborate with clients, employers, referral sources, and healthcare providers to support recovery and return-to-work outcomes
Monitor compliance, attendance, and progress, escalating concerns to the Clinical Lead when needed
Document case activity and maintain accurate, up-to-date clinical records and reports
Prepare progress reports, manage data and billing submissions, and participate in case and team meetings
Support departmental projects, provide coverage for colleagues as needed, and contribute to ad-hoc initiatives

Requirements

What you’ll need

Bachelor’s degree in Psychology, Social Work, or related health discipline preferred (equivalent experience considered)
2–5 years of experience in administration or case management, with preference for case management background
Knowledge of case management principles and practices is an asset
Ability to read and interpret policy wording
Strong organizational, decision-making, and communication skills
Ability to work independently while contributing effectively to a team
Strong problem-solving, conflict management, and attention to detail
Caring, approachable, objective, and committed to exceptional client service
Proficiency with MS Office (Word, Excel, PowerPoint)

Benefits

Comp & perks

Work with supportive colleagues who are passionate about improving lives
Champions for quality and continuous learning

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

case managementrecovery plansdata managementbilling submissionspolicy interpretation

Soft Skills

organizational skillsdecision-makingcommunication skillsproblem-solvingconflict managementattention to detailclient service

Certifications

Bachelor’s degree in PsychologyBachelor’s degree in Social Workrelated health discipline