Commercial Operations Specialist, Adtech
NBCUniversal
Salary
💰 $55,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage a high-volume transaction pipeline from contract to close, ensuring smooth, timely closings
- Proactively manage your pipeline and work cross-functionally to solve file challenges
- Coordinate communication, documentation, and deadlines among agents, title companies, and other parties
- Be responsible for on-time closings by effectively and proactively managing a high-volume pipeline size
- Develop relationships with agents as a reliable, knowledgeable point of contact
- Proactively communicate important updates to partner agents (closing expectations, timelines, potential delays)
- Audit real estate files across multiple states to create outstanding items checklists for agents
- Track and update critical dates, details, forms, and contracts in Salesforce for pipeline files
- Ensure all pre-closing items are ordered, received, and approved (HOA docs, surveys, payoffs)
- Collaborate with Sales and TC teams to obtain necessary deliverables from agents and sellers
- Proactively follow up with agents to secure outstanding items (repair summaries, amendments, receipts)
- Note: This role requires occasional evening and weekend availability to address urgent file challenges.
Requirements
- 3+ years of Real Estate transaction coordinator or management experience
- Ownership mentality, you approach problems with a solutions mindset to get things done
- An intrinsic desire to serve customers and provide a delightful, seamless experience
- Strong time-management and pipeline management skills
- An ability to remain focused and execute under pressure of deadlines and multitasking
- Exceptional organizational skills
- Attention to detail and the ability to achieve thoroughness and accuracy
- Ability to adapt and respond to changing priorities and processes as needed
- Impeccable written and verbal communication skills
- Salesforce proficiency is a nice-to-have
- Contract knowledge in multiple states is a nice-to-have
