Appraisal Policy Analyst
HomeVision
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Collaborate with customers to identify their quality objectives and risk profiles, and develop tailored plans to enhance valuation quality.
- Gather and analyze customer and client feedback to identify improvement opportunities and share insights with product teams.
- Facilitate the onboarding of new customers through training sessions and ongoing feedback discussions to ensure a smooth implementation process.
- Maintain effective communication with cross-functional partners throughout the product cycle, ensuring transparency regarding project rationale and progress.
- Work alongside product and executive teams to align user goals, business requirements, and technical constraints within high-level strategies.
- Contribute to the evolution of our design system by considering brand, product, and voice in your recommendations.
- Actively engage in refining processes, reporting structures, and rule sets to drive improvements in appraisal quality.
Requirements
- 4+ years of experience in Customer Support, Customer Success, Product Management, or related fields, particularly in early-stage technology companies.
- In-depth knowledge of appraisal theory and quality standards. Experience as an appraiser, working for a lender or AMC is a plus
- Strong analytical skills with a passion for leveraging data to inform decision-making.
- Proven ability to transform user insights, business needs, and technical constraints into actionable product solutions.
- Exceptional writing skills, particularly in crafting product copy and documentation.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
appraisal theoryquality standardsdata analysisproduct managementcustomer supportcustomer successuser insightsproduct copy writingdocumentation
Soft skills
analytical skillscommunicationcollaborationtrainingfeedback facilitationprocess improvementtransparencyalignmentrecommendation