Homeprotect Home Insurance

Head of Compliance

Homeprotect Home Insurance

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • Design, implement, and maintain Homeprotect’s Compliance Framework, ensuring alignment with FCA including Consumer Duty, SM&CR, and other regulatory requirements.
  • Embed compliance culture across the firm, driving awareness, accountability, and consistent practices.
  • Advise the Chief Risk & Compliance Officer, Board, and Audit & Risk Committee on strategic and emerging compliance matters.
  • Identify, assess, and monitor enterprise-wide regulatory compliance risks, including conduct, financial crime, data, outsourcing, and product governance.
  • Lead horizon scanning, regulatory impact assessments, and controls reviews to evaluate potential impacts on the firm.
  • Develop and maintain compliance risk and control assurance plans and issue logs to support ongoing oversight.
  • Deliver clear, timely, and actionable compliance reports to the CRSCO, Senior Leadership Team, and Audit & Risk Committee.
  • Present compliance insights and regulatory updates in a format that drives informed decision-making.
  • Lead engagement with regulators, ensuring risks and issues are escalated, tracked, and addressed in line with Principle 11 obligations.

Requirements

  • Extensive expertise and leadership experience in compliance and regulatory oversight within insurance.
  • Thorough understanding of FCA/PRA regulations, Consumer Duty, SMCR, financial promotions, product governance, and financial crime.
  • Exceptional analytical, problem-solving, and report-writing skills, with a strong understanding of business dynamics and customer outcomes.
  • Proven experience in delivering compliance programmes, thematic reviews, and monitoring plans.
  • Strong regulatory engagement experience, including Skilled Person (s166) reviews or FCA/PRA interventions.
  • Exceptional interpersonal and presentation skills; ability to work collaboratively and communicate effectively with diverse stakeholders.
  • Comfortable navigating ambiguity, regulatory change, and competing priorities.
  • Exceptional capability for managing and leading people, with the ability to lead, manage, and motivate teams.
  • Ability to work effectively and lead in a fast-paced, dynamic environment and adapt to change.
  • Coach, mentor, and train staff, as well as other team members, embedding compliance culture across the firm.
  • Prior experience in home insurance or personal lines insurance.
  • Relevant professional compliance qualifications (e.g., ICA, CISI, ACII) preferred.
  • Familiarity with Governance, Risk, and Compliance frameworks and controls.
  • Exposure to regulatory implications of AI and machine learning (if relevant to pricing, underwriting, or claims).
  • Experience with FCA or PRA thematic reviews or Skilled Person (s166) reviews.
Benefits
  • A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
  • Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
  • Discount of 50% when you choose to take out a home insurance policy with us.
  • An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
  • Home working starter kit and money to spend on additional equipment you may need.
  • Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
  • The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
  • 25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annually.
  • Private medical cover for all employees
  • Financial Advice with Octopus Money
  • Life insurance
  • Annual discretionary bonus scheme
  • Pension contribution
  • Free fruit and really good coffee for the days you come into the office.
  • Local and national retail discounts

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
compliance framework designregulatory compliance risk assessmentcompliance programme deliverythematic reviewsmonitoring plansregulatory impact assessmentscontrols reviewsreport writingdata governancefinancial crime compliance
Soft skills
analytical skillsproblem-solving skillsinterpersonal skillspresentation skillscollaborative communicationleadershipteam managementadaptabilitycoachingmentoring
Certifications
ICACISIACII
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