Clinical Program Manager
Homeless Children's Network
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
Visit company websiteExplore more
Salary
💰 $90,000 per year
About the role
- Manage and monitor contract deliverables, productivity expectations, and year-to-date targets across assigned programs
- Track program performance and identify trends, risks, and opportunities related to billing, utilization, and service delivery
- Collaborate with the Program Director and executive team to ensure program compliance, sustainability, and alignment with organizational goals
- Conduct regular 1:1 check-ins with clinicians to review monthly targets, caseload progress, and workflow challenges
- Facilitate supportive yet accountable conversations with clinicians who are falling behind targets, partnering to identify strategies and solutions
- Build strong rapport and trust with staff while maintaining clear boundaries and role clarity
- Manage day-to-day program operations, including workflow coordination and problem-solving
- Facilitate monthly team meetings to: Share updates on year-to-date productivity and contract targets, Provide program updates and organizational communications, Engage staff in identifying and closing perceived gaps in billing or service delivery
- Work closely with the Program Director to understand and operationalize program vision and priorities
- Communicate program goals and expectations to staff in clear, accessible, and motivating ways
- Oversee a community mental health program that provides trainings and workshops to external partners and community sites
Requirements
- Required Master’s degree in Social Work, Marriage and Family Therapy, Counseling, Psychology, or related field
- Active clinical licensure or advanced associate status toward licensure (per program requirements)
- Prior experience managing clinicians or programs within a mental health or human services setting
- Strong understanding of productivity expectations, billing processes, and contract-driven service delivery
- Demonstrated ability to hold accountability conversations with empathy and clarity
Benefits
- Health, Dental, and Vision insurance
- Commuter stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementperformance trackingbilling processesservice deliveryworkflow coordinationproblem-solvingdata analysiscontract managementtrend identificationrisk assessment
Soft Skills
communicationempathyaccountabilitycollaborationrapport buildingleadershiporganizational skillsmotivationconflict resolutionstrategic thinking
Certifications
Master’s degree in Social WorkMarriage and Family TherapyCounselingPsychologyclinical licensureadvanced associate status toward licensure