Payroll Tax Specialist

Homebase (YC W21)

Payroll Tax Specialist managing payroll tax notices and resolutions for Homebase's dedicated Payroll Tax function. Collaborating with customers and internal teams to provide expertise and support.

Posted 7/30/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payroll tax management, including federal, state, and local tax regulations, while effectively communicating with customers and coordinating with internal teams to resolve issues. Proficient in tracking and analyzing payroll tax notices and maintaining compliance with filing requirements.

Highest-signal resume keywords

Payroll Tax ExperienceFederal, State, And Local Payroll TaxesTax Notice ManagementTPA/POA ProcessesStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll Tax ManagementTax Notice ResolutionFUTA/SUI KnowledgeW-2/W-2C CorrectionsTax RegistrationsMulti-State Payroll ExperienceQuarterly And Annual FilingsAccount Hygiene ReviewsCompliance Calendar Maintenance

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsMethodical Approach

Tools & Technologies

Ticketing System

Industry Keywords

Payroll ProviderPayroll SaaSAgency-Specific Filing RequirementsJurisdictional Compliance

About the role

Key responsibilities & impact

Serve as the first line of defense on all incoming payroll tax notices: triage, investigate, and deliver clear initial responses to customers
Cross-reference each notice against the customer's tax profile, payroll history, and filing records to identify root cause before escalating anything
Coordinate with internal payroll operations partners to drive resolution
Track open notices in the ticketing system, maintain resolution timelines, and identify patterns
Prepare customers for their first filing quarter – walk them through the filing lifecycle
Conduct quarterly account hygiene reviews
Support compliance calendar maintenance

Requirements

What you’ll need

3–5 years of payroll tax experience in a multi-state environment — ideally at a payroll provider or payroll SaaS company
Deep working knowledge of federal, state, and local payroll taxes: withholding, FUTA/SUI, quarterly and annual filings, W-2/W-2C corrections, and tax registrations
Hands-on experience managing and resolving tax notices from state and federal agencies
Familiarity with TPA/POA processes and agency-specific filing requirements across multiple jurisdictions
Strong written and verbal communication skills
Organized and methodical

Benefits

Comp & perks

Stock options + 401(k) with 4% match
Medical, dental, and vision coverage + FSA options
Flexible PTO + company holidays + designated focus periods
Access to paid AI tools with minimal restrictions
Up to 12 weeks of paid parental leave (after 6 months of service)
Life insurance + short/long-term disability coverage
Meals provided, commuter benefits, team offsites, and Customer Days
Required in-office days from Monday to Thursday