Junior IT Support Specialist
home24 SE
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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Job Level
About the role
- First- and second-level support for technical inquiries.
- Proactive support of internal users with IT systems.
- Ensure lifecycle management of all client systems and devices.
- IT setup and provisioning for new sales locations.
- Creation and maintenance of IT documentation.
- Close coordination with and support for the third-level team.
Requirements
- Completed vocational training in IT (e.g., Fachinformatiker) or equivalent relevant work experience.
- Solid understanding of technical concepts.
- Strong knowledge of Microsoft and Google products.
- Basic understanding of networking.
- Team player with friendly communication skills and a quick grasp/fast learning ability.
- High initiative and structured way of working.
- Willingness to travel for site setups and to participate in on-call duty.
- Very good German and good English skills, both written and spoken.
Benefits
- An open-minded team that is receptive to new ideas.
- Support for development with training opportunities through the home24 Academy.
- Regular feedback meetings.
- Up to 30 days of paid vacation per year.
- Mobility options subsidized by home24.
- International campus in Berlin with bike garage, terrace, lounge, fitness area, parent room and quiet room.
- Company pension scheme and employee discounts.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportlifecycle managementIT setupprovisioningIT documentationnetworking
Soft skills
team playercommunication skillsfast learninghigh initiativestructured working
Certifications
vocational training in ITFachinformatiker