Service Technician

Holman

Service Technician assisting drivers with emergency roadside assistance and document repairs. Review and authorize maintenance work for fleet vehicles while ensuring service excellence and documentation accuracy.

Posted 7/1/2026full-timeRemote • New Jersey • 🇺🇸 United StatesSeniorLead💰 $27 - $39 per hourWebsite

About the role

Key responsibilities & impact

Assist drivers with emergency roadside assistance.
Assists drivers in locating suitable repair locations.
Provides accurate documentation on all maintenance and repair events.
Verifies that all repair and maintenance work is necessary and done at a fair price.
Reviews and authorizes all repairs for fleet vehicles as necessary.
Documents all instances where a cost savings is realized.
Ensures appropriate preventative maintenance schedule is followed.
Maintains all monthly metrics at or above the established goal.
Offers assistance willingly and makes a positive contribution to morale.
Shows sensitivity to and consideration for other’s feelings.
Punctual, regular and consistent attendance.
Responds positively to change, offers suggestions for improvements, remains calm and professional under pressure and accepts constructive criticism positively.
Can be counted on to carry out assignments carefully and with appropriate follow-up.
Overcomes obstacles to meet goals.
Accepts personal accountability for his/her actions.
Keeps manager and/or coworkers informed of work progress and other necessary information.
Maintains a positive relationship with management and other workers, listens effectively.
Must be able to complete transactions with accuracy while providing a high level of quality service.
Perform all other duties and special projects as assigned.

Requirements

What you’ll need

High School Diploma or Equivalent
Vocational or Technical education recommended
Basic Knowledge of Microsoft Office
Typing – 20-25 WPM
10 to 15 years of experience in automotive or truck repair
ASE Certified in 3-7 car, or 3-6 truck repair categories

Benefits

Comp & perks

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Automotive RepairTruck RepairPreventative MaintenanceDocumentationTyping 20-25 WPM

Soft Skills

Positive Contribution to MoraleSensitivity to Others' FeelingsProfessionalism Under PressureEffective ListeningPersonal Accountability

Certifications

ASE Certification