Epicor P21 Administrator

Holman

Epicor P21 Administrator managing ERP system operations and supporting eCommerce platform integration. Collaborating with various business units to enhance processes and user experiences.

Posted 5/6/2026full-timeRemote • California, New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $60,800 - $86,640 per yearWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Act as the primary administrator for the Epicor Prophet 21 (P21) ERP system.
Manage system configuration, security, users, roles, workflows, and integrations.
Provide functional and technical support to business users, troubleshooting issues and coordinating resolutions.
Partner with stakeholders to gather requirements and translate business needs into system solutions.
Support upgrades, patches, testing, and ongoing system optimization.
Learn end-to-end business processes across sales, operations, supply chain, finance, and customer service.
Identify opportunities to improve efficiency, data accuracy, and user experience through system enhancements and automation.
Support change management, testing, and user adoption of new functionality.
Support the Oro platform (e.g., OroCommerce) website, ensuring alignment with P21 data and workflows.
Assist with product data, pricing, customers, contracts, and order integration between ERP and eCommerce.
Collaborate with internal teams and external partners on enhancements, issue resolution, and platform improvements.
Monitor system performance and data integrity across ERP and web platforms.

Requirements

What you’ll need

Bachelor’s degree in Information Systems, Computer Science, Business, or related field (or equivalent experience).
Experience administering or supporting ERP systems; Epicor P21 experience strongly preferred.
Strong understanding of business processes and how systems support them.
Experience supporting integrations between ERP and web/eCommerce platforms.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication skills with the ability to work with both technical and non-technical users.

Benefits

Comp & perks

Health Insurance
Vision Insurance
Dental Insurance
Life and Disability Insurance
Flexible Spending and Health Savings Accounts
Employee Assistance Program
401(k) plan with Company Match
Paid Time Off (PTO)
Paid Holidays, Bereavement, and Jury Duty
Paid Pregnancy/Parental leave
Paid Military Leave
Tuition Reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epicor Prophet 21ERP system administrationsystem configurationtroubleshootingdata integrationsystem optimizationchange managementautomationOroCommercedata integrity

Soft Skills

analytical skillsproblem-solvingcommunication skillscollaborationstakeholder engagementuser adoptionrequirements gatheringtechnical supportuser experience improvementworkflow management

Certifications

Bachelor’s degree in Information SystemsBachelor’s degree in Computer ScienceBachelor’s degree in Business