Holman

BDC Sales Coordinator

Holman

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $18 per hour

About the role

  • Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
  • Respond to customer inquiries from the CRM within 15 minutes during store hours.
  • Engage leads using professional phone, email, and text communication.
  • Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks.
  • Follow dealership-provided communication templates and telephone word tracks.
  • Maintain accurate records of all customer interactions in the CRM system.
  • Make 50 - 100+ outbound contacts daily to support appointment goals.
  • Attend team meetings, required training, and ongoing professional development sessions.
  • Take on additional duties and special projects as assigned.

Requirements

  • High school diploma or equivalent required.
  • Call center, customer service, or sales experience required.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Comfortable working independently in a remote setting.
  • Tech-savvy and experienced with CRM tools (or willing to learn quickly).
  • Flexible schedule availability, including some weekends.
  • Collaborative mindset – ability to work effectively with team members at all levels.
Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicesales experiencecall center experiencemultitaskingrecord keepingappointment scheduling
Soft Skills
excellent written communicationexcellent verbal communicationstrong organizational abilitiesindependent workcollaborative mindset
Certifications
high school diploma