Holman

BDC Sales Coordinator

Holman

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $18 per hour

About the role

  • Execute the Business Development Center (BDC) process in line with Holman strategies and standards.
  • Respond to customer inquiries from the CRM within 15 minutes during store hours.
  • Engage leads using professional phone, email, and text communication.
  • Schedule appointments for in-store visits, adhering to Holman’s “Best Practice” benchmarks.
  • Follow dealership-provided communication templates and telephone word tracks.
  • Maintain accurate records of all customer interactions in the CRM system.
  • Make 50 - 100+ outbound contacts daily to support appointment goals.
  • Attend team meetings, required training, and ongoing professional development sessions.
  • Take on additional duties and special projects as assigned.

Requirements

  • High school diploma or equivalent required.
  • Call center, customer service, or sales experience required.
  • Excellent written and verbal communication skills.
  • Strong organizational and multitasking abilities.
  • Comfortable working independently in a remote setting.
  • Tech-savvy and experienced with CRM tools (or willing to learn quickly).
  • Flexible schedule availability, including some weekends.
  • Collaborative mindset – ability to work effectively with team members at all levels.
Benefits
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and Disability Insurance
  • Flexible Spending and Health Savings Accounts
  • Employee Assistance Program
  • 401(k) plan with Company Match
  • Paid Time Off (PTO)
  • Paid Holidays, Bereavement, and Jury Duty
  • Paid Pregnancy/Parental leave
  • Paid Military Leave
  • Tuition Reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
customer servicesales experiencecall center experiencemultitaskingrecord keepingappointment scheduling
Soft skills
excellent written communicationexcellent verbal communicationstrong organizational abilitiesindependent workcollaborative mindset
Certifications
high school diploma