Insurance Follow-Up Representative

Hollis Cobb Associates

Insurance Verification Representative responsible for verifying patient insurance coverage and submitting claims. Interacting with insurance companies and ensuring compliance with guidelines while handling sensitive information.

Posted 5/2/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for verifying patient insurance coverage
Responsible for taking data provided and submitting claims to various private and government sponsored insurance companies
Follow up with pending claims and work denials for all payers
Query information on remote Medicare software
Contacts insurance companies/payers or patients to gather information necessary to complete appeal processing
Entering and/or updating the benefit information in an accurate manner into the various databases

Requirements

What you’ll need

A high school diploma or equivalent is required
2 or more years of experience within the medical industry is preferred
2 or more years of experience in medical billing required
Experience working with both government and commercial payers required
Knowledge of insurance terminology and processes
Intermediate to advanced proficiency in computer skills using Microsoft Word and Excel software
Medical system platform experience with STAR, EPIC, etc.
Ability to multi-task in a fast-paced environment
Must be able to type a minimum of 25 wpm

Benefits

Comp & perks

Health insurance
Paid time off
Work from Home arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billinginsurance terminologyclaims processingdata entryappeal processingMicrosoft WordMicrosoft Excelremote Medicare softwareSTAREPIC

Soft Skills

multi-taskingcommunicationorganizational skillsattention to detail

Certifications

high school diploma