Sales Support

Holley

Sales Support team member providing exceptional customer service and managing accounts at Holley Performance Brands. Working in a fast-paced environment in Mooresville, NC.

Posted 6/30/2026full-timeMooresville • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities by effectively managing customer inquiries, processing sales orders, and maintaining accurate customer information. Proficient in coordinating with various teams to ensure order fulfillment and customer satisfaction.

Highest-signal resume keywords

Customer ServiceOrder ManagementMicrosoft Office ProficiencyOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntrySales Order ProcessingInventory ManagementERP SystemsOrder Fulfillment

Soft Skills

Interpersonal CommunicationAttention to DetailMultitasking

Industry Keywords

Retail ExperienceMotorsports IndustryAutomotive Aftermarket

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Provide exceptional customer service by responding to customer inquiries and resolving issues promptly.
Build and maintain positive customer relationships that promote customer satisfaction and loyalty.
Manage customer accounts and maintain accurate customer information.
Assist customers with product availability, order status, shipping updates, and general account questions.
Process customer sales orders accurately and efficiently.
Expedite rush orders and update sales orders, shipping information, and customer requests as needed.
Perform data entry related to sales activity, customer information, and operational records.
Maintain accurate documentation to support order fulfillment and customer communications.
Coordinate with Sales, Planning, Procurement, Warehouse, Shipping, and Customer Service teams to support order fulfillment and inventory availability.
Assist with retail store support, customer calls, and walk-in customers as needed.
Support customer meetings, trade shows, and promotional events when requested.
Communicate order, inventory, or shipping issues to appropriate team members for timely resolution.
Provide administrative support to the sales team and management.
Perform other duties as assigned.

Requirements

What you’ll need

High school diploma or equivalent required.
Previous retail, office, customer service, or sales support experience required.
Excellent written, verbal, and interpersonal communication skills.
Strong organizational skills with exceptional attention to detail.
Proficiency in Microsoft Office applications.
Ability to manage multiple priorities in a fast-paced environment.
Experience in the motorsports, racing, or automotive aftermarket industry is a plus.
Experience with ERP or order management systems is preferred.
Ability to perform physical activities including repeated bending, stretching, twisting, and lifting up to 30 pounds.
Ability to sit, stand, and work at a computer for extended periods throughout the workday.
Provide support at race events, trade shows, and promotional activities as needed; occasional travel up to 5%.

Benefits

Comp & perks

Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce.
If you require assistance or accommodation due to a disability during the application process, please contact Human Resources.