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Digital Communications Specialist
Holland & Knight LLPDigital Communications Specialist participating in the development of digital marketing strategies and managing content across various platforms. Collaborating with a team to enhance engagement and effectiveness of campaigns.
Tech Stack
Tools & technologiesCloudSitecore
About the role
Key responsibilities & impact- Responsible for individual elements of the Firm's website content management systems, digital content, email marketing and social media efforts
- Support digital communications team manager in implementation of various marketing projects
- Responsible for independent interfacing with lawyers/professionals for bio changes and other website content updates
- Fulfill requests to draft original content for, and review team members’ work related to, social media posts as well as attorney publications and events
- Ensure Firm standards are met in all aspects of social media posts, including by not limited to posts on LinkedIn, X, Facebook, Instagram and YouTube
- Create and maintain regular analytics reporting across website, social media and email marketing platforms; review performance results and share any observed takeaways that would contribute to improve engagement and campaign effectiveness
- Utilize the Firm's various digital marketing technologies to learn the necessary technical skills
- Conduct regular quality control checks of website content management system information and proactively seek ways to improve workflow and data quality
- Work with team manager to review and beta test new technologies and processes
- Help maintain written documentation and training materials for digital team processes
- Communicate and enforce coding standards as well as the Firm’s writing and branding standards
- Special project and duties as assigned
Requirements
What you’ll need- Bachelor's degree
- 2+ years of related, professional experience or equivalent marketing-related internship
- Understand database design and usage
- Experience with HTML, social media copywriting and digital analytics tools (e.g., website analytics, social media insights and email marketing performance metrics)
- Experience with Lexis-Nexis InterAction, Sitecore CMS software and email marketing software preferred
- Experience with web analytics tools (e.g., Google Analytics or similar), social media analytics platforms and email campaign reporting tools preferred
- Canva and/or Adobe Creative Cloud
Benefits
Comp & perks- comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
- life and AD&D insurance
- short and long term disability insurance
- tax-advantaged accounts for health care expenses, including FSAs and HSAs
- FSAs for dependent care
- health advocacy services
- behavioral health and counseling resources for all family members
- 401(k)
- profit sharing
- backup dependent care
- senior care planning support
- resources for individuals with development disabilities and their caregivers
- paid holidays and other paid time off, including paid leave for new parents
ATS Keywords
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Hard Skills & Tools
HTMLdatabase designsocial media copywritingdigital analyticswebsite analyticssocial media analyticsemail marketing performance metricsGoogle AnalyticsLexis-Nexis InterActionSitecore CMS
Soft Skills
communicationquality controlworkflow improvementteam collaborationdocumentationproject management
Certifications
Bachelor's degree