Billing Specialist

• Collaborate with assigned Attorney collectors to initiate and follow up on communications regarding outstanding balances.
• Partner with the Billing team to resolve non-payment issues and escalate concerns as needed.
• Communicate invoice rejections or reductions to Billing Attorneys or designated contacts, ensuring timely follow up and escalation protocols.
• Track and follow up internally to resolve rejected items which include but are not limited to timekeeper approvals, timekeeper rates, client matter ID, budgets, and tasks/activity codes issues.
• Work closely with the Client Billing Compliance team to address invoice reductions and ensure adherence to outside counsel guidelines.
• Monitor and analyze short-pay balances, recommending write-off adjustments where appropriate.
• Generate detailed reports on eBilling performance, payment trends, and unresolved issues for leadership review as needed.
• Participate in cross-functional initiatives aimed at improving billing workflows and operational efficiency.
• Special projects and duties as assigned.

Senior Client Accounts E-Billing Specialist

Senior Billing Specialist

Payments & Billing Manager

Billing Coordinator

Medical Office Billing Clerk – Intermediate