Mid-level Travel Consultant – Business Travel

HolidayHome CostaBrava

Consultant providing travel consulting and services for corporate travel at Costa Brava Viagens e Eventos. Engaging in national and international travel reservations and customer consultation.

Posted 6/27/2026full-timeRemote • BrasilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Advise and consult with clients on products and services to meet traveler needs and their company travel policies;
Prepare quotes, make reservations, and issue tickets for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS;
Manage rebookings and cancellations for domestic and international travel (air, hotel, car rental, coach/bus, and travel insurance) on supplier portals, OBTs (Online Booking Tools), and in the GDS;
Enter sales in OBTs (Online Booking Tools);
Request passenger and hotel registrations and updates from the Systems Support team, helping to keep information current and complete;
Book or purchase ancillary services related to air tickets (seat selection/purchase, baggage purchase, pet booking, etc.);
Create reimbursement requests for the internal team responsible for processing refunds;
Assist in the development of the Junior Travel Consultant in carrying out their activities.

Requirements

What you’ll need

Bachelor’s degree in Tourism or a related field (completed);
Minimum 3 years’ experience with GDS systems, preferably Sabre;
Minimum 3 years’ experience with OBTs (Online Booking Tools), preferably Argo, Reserve, Lemontech and/or Concur;
Intermediate Microsoft Office skills;
Intermediate English;
Familiarity with ticketing/helpdesk systems is a plus.

Benefits

Comp & perks

SulAmérica Health Plan (90% employer-subsidized)
Uniodonto Dental Plan (100% employer-subsidized)
Gympass
Life Insurance
Transportation Allowance (no payroll deduction)
Meal Allowance (Ticket Flex)
CB Fruit Bar - To provide convenience for our employees and encourage healthy eating habits, we offer fresh fruit at our headquarters
CBirthday - Day off on your birthday to celebrate with family and friends
Opportunity to access personal travel at preferential rates
A work environment that values diversity, learning, and the continuous development of all employees.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GDS systemsSabreOnline Booking ToolsArgoReserveLemontechConcurMicrosoft Officeticketing systemshelpdesk systems

Soft Skills

advisingconsultingcommunicationcustomer serviceteam development

Certifications

Bachelor’s degree in Tourism