Events

• Customer service unit serving various clients, focused on small and medium events;
• Provide excellent client service in accordance with all compliance standards and rules;
• Monitor requested RSVP services to ensure they are carried out quickly and efficiently, meeting client needs and SLA requirements;
• Ensure attention to detail and delivery quality, fostering a collaborative relationship with clients;
• Prepare cost spreadsheets, service orders, proposals, comparison charts, and event closeouts;
• Ensure the quality of services provided and client satisfaction;
• Assess the viability of suppliers against client needs;
• Oversee the entire event process (pre-, during, and post-event);
• Complete all documents related to events;
• Conduct site visits and meetings with suppliers and clients when necessary;
• Respond to processes following the SLA;
• Observe and comply with client policies, respecting pre-established rules;

Live Marketing – Mid-level Events Producer

Marketing & Events Specialist